Sber Logistics delivery tracking

About Sber Logistics

Sber Logistics is a courier service specializing in e-commerce and business logistics. It offers fast and reliable delivery solutions for parcels, documents, and freight across Russia and several international destinations. Known for its efficiency, Sber Logistics utilizes advanced technologies to track shipments and optimize routes, providing a seamless experience for businesses and customers alike. With a wide network of regional offices and a focus on customer satisfaction, it serves a growing number of clients globally.

How to Track a Package with Sber Logistics

Tracking a parcel with Sber Logistics is easy. First, find your Sber Logistics tracking number, which is provided when the parcel is shipped. To track your package, visit the official Sber Logistics website or the tracking page. Enter the tracking number in the search bar and click "Track order." The tracker will show the latest shipping status and delivery updates for your package.

Detailed tracking statuses Sber Logistics

Sber Logistics provides several detailed tracking statuses to help customers monitor their shipments and understand the delivery process. Below are the most common tracking statuses you may encounter and their meanings:

  1. Order Created
    This status means that the sender has initiated the order, and the parcel has been registered in the system but has not yet been dispatched for delivery.
  2. Parcel Picked Up
    The package has been collected by a courier from the sender’s location. This is the first step in the shipping process.
  3. In Transit
    The parcel is on its way to the delivery destination. This status is updated when the package is moving between hubs or during the shipping phase.
  4. Arrived at Sorting Center
    The package has arrived at one of Sber Logistics' sorting centers. Here, the parcel will be sorted and prepared for further transportation to its final destination.
  5. Out for Delivery
    The parcel is now with a courier and is in the final stages of delivery. The courier is en route to the recipient’s address.
  6. Delivered
    The parcel has been successfully delivered to the recipient. The status may include additional details, such as the exact time of delivery or the person who received the package.
  7. Failed Delivery Attempt
    The courier attempted to deliver the parcel, but for some reason, the delivery was unsuccessful. The customer may need to reschedule the delivery or pick up the parcel from a nearby location.
  8. Parcel Returned to Sender
    The package could not be delivered, and it is being returned to the sender. This can occur due to various reasons, such as the recipient being unreachable or incorrect address details.
  9. Package Delayed
    This status means that there is a delay in the delivery process. It could be due to weather conditions, transportation issues, or other unforeseen circumstances. The tracking system will update with new estimated delivery details once available.
  10. Package Held at Pickup Point
    In some cases, the recipient may need to pick up the parcel from a designated pickup point or post office due to delivery issues. This status indicates the package is awaiting collection.
  11. Package on Hold
    This status means that the shipment has been temporarily paused, possibly due to issues with customs or delivery restrictions. Further action may be required before the package can continue its journey.

Each of these statuses helps customers track their parcel and understand its current position in the shipping process. If you encounter any issues or have questions, the customer service team at Sber Logistics can provide further assistance.