Shipment Tracking API for Global Businesses
Track parcels across 1385 carriers with webhooks, explicit carrier passing, and branded tracking pages.
No credit card • Free plan available • 15 min integration
DTC Merchants
Track every order from Shopify, Amazon, eBay, WooCommerce, and Magento in one place. Gain full visibility, reduce support requests, and improve customer satisfaction.
Developer-Friendly
Integrate a single, unified shipment tracking API with both intelligent carrier auto-detection and explicit carrier passing. Minimize development effort with native webhooks, clear documentation, code examples, and SDKs.
Technology Partners
Enhance your platform with built-in tracking. Increase user engagement, reduce churn, and own the post-purchase experience for your clients.
Talk to an expert
How it works
From tracking number to customer happiness in five simple steps
[01]
Send tracking
number
number
Send tracking number (with auto-detect or explicit carrier passing).
[02]
We detect
carrier
carrier
Our system automatically detects the carrier and routing
[03]
We normalize
data
data
We clean standardize data from any carrier into one format
[04]
Instant Webhook
update
update
We fetch the latest tracking updates in real time
[05]
You notify
customers
customers
You’re instantly notified and can update your customer
Reliable. Fast. Accurate.
Why choose Packy tracking API
98%
Auto-Detection & Explicit Passing
Identify the correct carrier instantly or pass it directly for 100% accuracy.
100M+
Tracking Records
AI trained for unmatched accuracy.
99.99%
Uptime
Real-time tracking without interruptions.
95%
Shipment Accuracy
Clear, standardized statuses for all carriers.
Instant
Webhooks
Get automated status updates delivered straight to your system without constant API polling.
Go live in minutes, not even hours.
Power your post-purchase experience
Create Your Branded Tracking Page!
Turn every delivery into a seamless customer experience that reduces anxiety, drives repeat purchases, and makes your users happy.
Automate Your Operations!
Get real-time status updates pushed directly to your system. Use intelligent carrier auto-detection or pass carrier IDs explicitly to streamline your workflow, scale your business, and offload your support team.
Make Data-Driven Decisions!
Leverage comprehensive logistics analytics right inside your Packy Tracking API Dashboard. Use historical tracking data to evaluate carrier performance, optimize shipping routes, and improve your overall strategy.
Minimize Delays & Spot Issues Fast!
Catch delivery exceptions the exact moment they happen via instant webhooks. Resolve delivery issues in real time, cut shipping costs, and slash WISMO support tickets.
Shipment traking API example & results
Request header
curl --request GET \
--url https://packyapp.com/api/tracking/RZ125404692MH \
--header 'Accept: application/json'Table view
Response.json
Delivered, USPS
In distribution with postman, USPS
Received at Branch, USPS
Transit to the destination office, USPS
Sorting center, USPS
Sorting center, USPS
Received by Last Mile Provider, USPS
Released, USPS
Received by Destination Customs, USPS
Delivered by airline, USPS
Flight, USPS
In transit to the airport, USPS
In transit to the airport, USPS
{
"code": 200,
"data": {
"trackNo": "RZ125404692MH",
"courierCode": "usps",
"deliveryStatus": "delivered",
"latestEvent": "Delivered",
"events": [
{
"date": "2021-06-01 16:44:00",
"status": "delivered",
"description": "Delivered",
"carrier": "USPS"
},
{
"date": "2021-06-01 08:59:00",
"status": "transit",
"description": "In distribution with postman",
"carrier": "USPS"
},
{
"date": "2021-05-31 07:43:00",
"status": "transit",
"description": "Received at Branch",
"carrier": "USPS"
},
{
"date": "2021-05-29 12:59:00",
"status": "transit",
"description": "Transit to the destination office",
"carrier": "USPS"
},
{
"date": "2021-05-29 12:58:00",
"status": "transit",
"description": "Sorting center",
"carrier": "USPS"
},
{
"date": "2021-05-29 04:32:00",
"status": "transit",
"description": "Sorting center",
"carrier": "USPS"
},
{
"date": "2021-05-28 09:00:00",
"status": "transit",
"description": "Received by Last Mile Provider",
"carrier": "USPS"
},
{
"date": "2021-05-27 15:52:00",
"status": "transit",
"description": "Released",
"carrier": "USPS"
},
{
"date": "2021-05-26 09:10:00",
"status": "transit",
"description": "Received by Destination Customs",
"carrier": "USPS"
},
{
"date": "2021-05-26 06:18:00",
"status": "delivered",
"description": "Delivered by airline",
"carrier": "USPS"
},
{
"date": "2021-05-25 21:13:00",
"status": "transit",
"description": "Flight",
"carrier": "USPS"
},
{
"date": "2021-05-25 05:35:00",
"status": "transit",
"description": "In transit to the airport",
"carrier": "USPS"
},
{
"date": "2021-05-24 00:00:00",
"status": "transit",
"description": "In transit to the airport",
"carrier": "USPS"
}
]
}
}Request header
curl --request GET \
--url https://packyapp.com/api/tracking/1ZH92163YW26568497 \
--header 'Accept: application/json'Table view
Response.json
Delivered, UPS
Out For Delivery Today, UPS
Processing at UPS Facility, UPS
Arrived at Facility, UPS
Departed from Facility, UPS
Processing at UPS Facility, UPS
Delivery will be delayed by one business day, UPS
Out For Delivery Today, UPS
Processing at UPS Facility, UPS
UPS will be in your area and will deliver your package a day early, UPS
{
"code": 200,
"data": {
"trackNo": "1ZH92163YW26568497",
"courierCode": "ups",
"deliveryStatus": "delivered",
"latestEvent": "Delivered",
"events": [
{
"date": "2025-01-08 09:58:19",
"status": "delivered",
"description": "Delivered",
"place": "HUNTINGTON, US",
"carrier": "UPS"
},
{
"date": "2025-01-08 09:29:06",
"status": "transit",
"description": "Out For Delivery Today",
"place": "Fort Wayne, US",
"carrier": "UPS"
},
{
"date": "2025-01-08 03:40:54",
"status": "transit",
"description": "Processing at UPS Facility",
"place": "Fort Wayne, US",
"carrier": "UPS"
},
{
"date": "2025-01-07 23:17:00",
"status": "transit",
"description": "Arrived at Facility",
"place": "Fort Wayne, US",
"carrier": "UPS"
},
{
"date": "2025-01-07 21:55:00",
"status": "transit",
"description": "Departed from Facility",
"place": "Fort Wayne, US",
"carrier": "UPS"
},
{
"date": "2025-01-07 21:12:47",
"status": "transit",
"description": "Processing at UPS Facility",
"place": "Fort Wayne, US",
"carrier": "UPS"
},
{
"date": "2025-01-07 18:02:47",
"status": "transit",
"description": "Delivery will be delayed by one business day",
"place": "Fort Wayne, US",
"carrier": "UPS"
},
{
"date": "2025-01-07 09:16:08",
"status": "transit",
"description": "Out For Delivery Today",
"place": "Fort Wayne, US",
"carrier": "UPS"
},
{
"date": "2025-01-07 05:16:43",
"status": "transit",
"description": "Processing at UPS Facility",
"place": "Fort Wayne, US",
"carrier": "UPS"
},
{
"date": "2025-01-07 05:15:43",
"status": "transit",
"description": "UPS will be in your area and will deliver your package a day early",
"place": "Fort Wayne, US",
"carrier": "UPS"
},
{
"date": "2025-01-06 19:43:00",
"status": "transit",
"description": "Arrived at Facility",
"place": "Fort Wayne, US",
"carrier": "UPS"
},
{
"date": "2025-01-06 14:45:00",
"status": "transit",
"description": "Departed from Facility",
"place": "Hodgkins, US",
"carrier": "UPS"
},
{
"date": "2025-01-06 10:00:34",
"status": "transit",
"description": "Arrived at Facility",
"place": "Hodgkins, US",
"carrier": "UPS"
},
{
"date": "2025-01-01 04:50:32",
"status": "transit",
"description": "Shipper created a label, UPS has not received the package yet",
"place": "US",
"carrier": "UPS"
}
]
}
}Request header
curl --request GET \
--url https://packyapp.com/api/tracking/771141219720 \
--header 'Accept: application/json'Table view
Response.json
Delivered, Fedex
On FedEx vehicle for delivery, Fedex
At local FedEx facility, Fedex
Arrived at FedEx hub, Fedex
On FedEx vehicle for delivery, Fedex
Arrived at FedEx hub, Fedex
At local FedEx facility, Fedex
Departed FedEx hub, Fedex
Arrived at FedEx hub, Fedex
On the way, Fedex
{
"code": 200,
"data": {
"trackNo": "771141219720",
"courierCode": "fedex",
"deliveryStatus": "delivered",
"latestEvent": "Delivered",
"events": [
{
"date": "2025-01-08 14:46:00",
"status": "delivered",
"description": "Delivered",
"place": "INDIANAPOLIS, IN",
"carrier": "Fedex"
},
{
"date": "2025-01-08 14:45:00",
"status": "delivered",
"description": "Delivered",
"place": "INDIANAPOLIS, IN",
"carrier": "Fedex"
},
{
"date": "2025-01-08 01:31:22",
"status": "out-for-delivery",
"description": "On FedEx vehicle for delivery",
"place": "ZIONSVILLE, IN",
"carrier": "Fedex"
},
{
"date": "2025-01-08 01:26:46",
"status": "transit",
"description": "At local FedEx facility",
"place": "ZIONSVILLE, IN",
"carrier": "Fedex"
},
{
"date": "2025-01-08 01:26:00",
"status": "transit",
"description": "At local FedEx facility",
"place": "ZIONSVILLE, IN",
"carrier": "Fedex"
},
{
"date": "2025-01-07 21:49:00",
"status": "transit",
"description": "Arrived at FedEx hub",
"place": "ZIONSVILLE, IN",
"carrier": "Fedex"
},
{
"date": "2025-01-07 07:21:00",
"status": "out-for-delivery",
"description": "On FedEx vehicle for delivery",
"place": "ZIONSVILLE, IN",
"carrier": "Fedex"
},
{
"date": "2025-01-07 07:17:00",
"status": "transit",
"description": "Arrived at FedEx hub",
"place": "ZIONSVILLE, IN",
"carrier": "Fedex"
},
{
"date": "2025-01-07 07:15:31",
"status": "transit",
"description": "At local FedEx facility",
"place": "ZIONSVILLE, IN",
"carrier": "Fedex"
},
{
"date": "2025-01-07 07:15:00",
"status": "transit",
"description": "At local FedEx facility",
"place": "ZIONSVILLE, IN",
"carrier": "Fedex"
}
]
}
}Request header
curl --request GET \
--url https://packyapp.com/api/tracking/2026011416124QVB7C \
--header 'Accept: application/json'Table view
Response.json
ARRIVAL AT DESTINATION COUNTRY, DHL
IN TRANSIT TO DESTINATION COUNTRY, DHL
ARRIVED AT TERMINAL LOCATION, DHL
PROCESSED AT EXPORT FACILITY, DHL
ARRIVED AT EXPORT FACILITY, DHL
SCANNED INTO SACK/CONTAINER, DHL
PROCESSING COMPLETED AT ORIGIN, DHL
MANIFESTED FOR OUTBOUND TRANSPORTATION, DHL
CLOSE BAG, DHL
PROCESSED, DHL
{
"code": 200,
"data": {
"trackNo": "2026011416124QVB7C",
"courierCode": "dhl",
"deliveryStatus": "transit",
"latestEvent": "ARRIVAL AT DESTINATION COUNTRY",
"events": [
{
"date": "2026-01-25 09:12:00",
"status": "transit",
"description": "ARRIVAL AT DESTINATION COUNTRY",
"carrier": "DHL"
},
{
"date": "2026-01-22 03:01:35",
"status": "transit",
"description": "IN TRANSIT TO DESTINATION COUNTRY",
"place": "Des Plaines, IL, US60018",
"carrier": "DHL"
},
{
"date": "2026-01-21 04:16:24",
"status": "transit",
"description": "ARRIVED AT TERMINAL LOCATION",
"place": "Des Plaines, IL, US60018",
"carrier": "DHL"
},
{
"date": "2026-01-21 04:16:00",
"status": "transit",
"description": "PROCESSED AT EXPORT FACILITY",
"place": "UNITED STATES",
"carrier": "DHL"
},
{
"date": "2026-01-21 04:16:00",
"status": "transit",
"description": "ARRIVED AT EXPORT FACILITY",
"carrier": "DHL"
},
{
"date": "2026-01-15 17:39:04",
"status": "transit",
"description": "SCANNED INTO SACK/CONTAINER",
"place": "Melrose Park, IL, US60160",
"carrier": "DHL"
},
{
"date": "2026-01-15 17:39:03",
"status": "transit",
"description": "PROCESSING COMPLETED AT ORIGIN",
"place": "Melrose Park, IL, US60160",
"carrier": "DHL"
},
{
"date": "2026-01-15 17:39:02",
"status": "transit",
"description": "MANIFESTED FOR OUTBOUND TRANSPORTATION",
"place": "Melrose Park, IL, US60160",
"carrier": "DHL"
},
{
"date": "2026-01-15 12:23:14",
"status": "transit",
"description": "CLOSE BAG",
"place": "Melrose Park, IL, US60160",
"carrier": "DHL"
},
{
"date": "2026-01-15 10:38:08",
"status": "transit",
"description": "PROCESSED",
"place": "Melrose Park, IL, US60160",
"carrier": "DHL"
}
]
}
}Pick your plan
Free
Total / month
No credit card required.
$0
- 1385 carriers globally
- Auto-detection
- Explicit carrier passing
- Unlimited GET requests
- API
Pro
Most popular
Total / month
Billed monthly. Cancel anytime.
$10.00
- All from FREE
- Webhooks
- Status Translation
- Batch Tracking
- Dev.Community
- Support 24/7
Custom
Total / month
Tailored to your volume.
Custom
- All from FREE & PRO
- Volume Discounts
- Custom Rate Limits
- Dedicated Support & SLA
Request Custom Plan
FAQ
How does your pricing work? What exactly is a "credit"?
1 credit = 1 unique tracking number.
Once you add a tracking number, that single credit covers the package's entire lifecycle. This includes everything from the moment it’s created, through transit, final delivery, potential returns (if things don't go as planned), and even a little extra buffer time afterward—just to ensure you have all the data you need. No hidden fees, no per-request charges.
What is a shipment tracking API?
Packy’s tracking API integrates with business systems to provide real-time, global shipment updates. It automatically detects carriers, adapts to changes, and ensures accurate parcel tracking.
How does a tracking API work?
A tracking API connects eCommerce platforms and marketplaces with carrier systems, exchanging live shipment updates. Packy collects tracking data, sends updates to businesses, and notifies customers through your preferred channels.
What are some use cases of a tracking API?
Use cases include real-time tracking pages, tracking widgets and internal tracking dashboards for online stores, global shipment visibility for logistics, automated customer notifications, inventory monitoring, and analytics to optimize operations.
Does Packy offer a free tracking API?
Yes, Packy Tracking API provides a free plan with a limited number of monthly requests. You can access our API instantly by creating a free account in our Dashboard, with flexible plans available as your business scales.
How do I integrate Packy’s tracking API?
Simply sign up for an account directly on the Packy Tracking API Dashboard, choose a plan that fits your shipment volume, and generate your API key instantly. Integration takes just a few minutes using our comprehensive internal documentation, ready-to-use code examples, and native webhooks.
Does Packy support marketplaces and online stores?
Yes, Packy provides end-to-end tracking for all orders, simplifying operations for marketplaces and online stores of any size.
Which couriers and logistics companies does Packy support?
Packy supports over 1385 carriers, including DHL, FedEx, UPS, and complex last-mile services, enabling seamless tracking across global and local platforms.
Power your growth with reliable tracking
