All payments, subscriptions, and purchases for the Shipment Tracking API are processed by Paddle, which acts as the Merchant of Record for all transactions.
Refund requests, billing disputes, and chargebacks are handled in accordance with Paddle's Buyer Terms and Refund Policy.
CLICKOR LTD does not apply separate refund conditions or override Paddle's refund procedures.
If you experience a billing issue or would like to request a refund, you may:
We may assist with refund requests by coordinating with Paddle where appropriate.
You may cancel your subscription at any time through your account settings or by contacting support.
Unless otherwise specified, cancellations will prevent future renewals and will take effect at the end of the current billing period.
We may update this Refund Policy from time to time. Any updates will become effective once published on this page.