How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Deutsche Post delivery tracking

D

Deutsche Post
https://www.deutschepost.de
Support
0228 4333118

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Rating

4.9

Deutsche Post Tracking Numbers

What is a Deutsche Post Tracking Number?

A Deutsche Post tracking number is a unique alphanumeric code that identifies a trackable postal item handled by Deutsche Post AG — Germany's national postal service and one of the world's largest mail and logistics organisations. Deutsche Post AG is part of the Deutsche Post DHL Group, which also operates DHL Express, DHL Parcel, and DHL eCommerce internationally. The domestic mail and parcel brand within Germany operates under the Deutsche Post name, while international express services are branded as DHL. Tracking numbers allow senders and recipients to follow a parcel's journey through sorting centres and delivery routes, either through the official portal at deutschepost.de/shipment-tracking or via the Post & DHL mobile app.

Where to Find Deutsche Post Tracking Numbers

The tracking number is printed on the postal receipt issued at any Deutsche Post branch when a tracked item (Paket, Einschreiben, or EMS) is lodged. For parcels sent by online retailers, the tracking number is usually emailed to the customer in the dispatch confirmation. The number also appears on the label affixed to the parcel itself. Recipients who have not received a tracking number should contact the sender. Tracking can also be initiated via WhatsApp by sending #status followed by the tracking number to the official DHL WhatsApp service.

Deutsche Post Tracking Number Formats

Deutsche Post tracking numbers for internationally routed items follow the UPU 13-character standard: 2 capital letters + 9 digits + DE. Examples:

EX123456789DE — outgoing international parcel
RV546941321DE — registered item
SH091928821DE — surface/economy shipment

Domestic DHL Paket tracking numbers assigned in Germany follow a different pattern and may be 10-digit numeric codes or begin with prefixes such as JJD01, JJD00, JVGL, or 000. The full tracking ID length can range from 10 to 39 characters. No special characters should be included when entering a tracking number; spaces and commas are treated as separators between multiple numbers.

Deutsche Post Tracking Statuses

Common Deutsche Post Tracking Statuses and Their Meanings

Original Status	Translated Status	Description	Action Required
Paketankündigung liegt vor	Shipment notification received	The sender has created a shipping label and transmitted data to Deutsche Post. The physical item has not yet been scanned.	None — await first physical scan event.
Sendung wurde eingeliefert	Shipment accepted / dropped off	The parcel has been accepted at a Deutsche Post branch or DHL Paketshop and scanned into the system.	None — journey has begun.
Sendung wird bearbeitet	Being processed	The parcel is at a sorting centre and is being processed for onward transport.	None.
Sendung ist in Zustellung	Out for delivery	The parcel is loaded on the delivery vehicle for today's round and should be delivered during the day.	Ensure someone is at the delivery address, or check for a redirect option via the app.
Sendung wurde zugestellt	Delivered	The parcel has been successfully delivered to the recipient or an authorised person, with the time and location recorded.	None — delivery complete.
Sendung konnte nicht zugestellt werden	Delivery attempt failed	The carrier was unable to complete delivery (e.g. no one home, access denied). A notice card may have been left at the address.	Check the notice card for pickup instructions or re-delivery options via deutschepost.de or the app.
Sendung liegt zur Abholung bereit	Ready for collection	After a failed delivery, the parcel is being held at the local post office or DHL Paketshop for collection.	Collect within the holding period (usually 7 business days) with valid ID.
Sendung befindet sich im Auslieferungslager	At local delivery depot	The parcel has arrived at the depot serving the delivery address and is awaiting loading onto a delivery vehicle.	None — delivery expected within 1 business day.
Sendung wurde weitergeleitet	Forwarded	The item has been redirected to a new address (e.g. due to a move or address correction).	Confirm the forwarding address is correct.
Sendung wird zurückgeschickt	Being returned to sender	The parcel is being sent back to the origin address due to a failed delivery or recipient refusal.	Contact the sender to arrange reshipment.
Sendungsausnahme	Shipment exception	An irregularity has occurred (e.g. damaged packaging, customs delay, or incorrect label). Further details may be shown.	Contact Deutsche Post customer service for clarification.

Comparison of Deutsche Post Mailing Services

Service	Pricing Structure	Delivery Speed	Features
Brief (Standard Letter)	Flat rate by weight (from €0.95)	Approx. 2 working days (88% next day)	No tracking; covers standard correspondence
Einschreiben (Registered Letter)	Letter postage + registered surcharge	Next working day (domestic)	Full tracking, signature on delivery, proof of receipt
Päckchen (Small Parcel)	Flat rate based on size (S/M)	2–3 working days	Basic tracking, up to 2 kg, no signature required
Paket (Standard Parcel)	Weight-based tariff (up to 31.5 kg)	1–2 working days (79% next day)	Full tracking, signature, insurance, redirect options
DHL Express (Premium International)	Zone- and weight-based premium rate	1–3 business days internationally	Express, full tracking, time-definite delivery, proactive notifications

Contact Information for Deutsche Post

Deutsche Post Customer Service Channels

Phone (private customers, Germany): 0180 6 333333 (€0.20/call; Mon–Fri 07:00–20:00, Sat 07:00–16:00)
Phone (international / business): +49 228 4333118
Email (international): [email protected]
Website: Official tracking page
WhatsApp: Send #status [tracking number] via WhatsApp for proactive tracking updates
Mobile App: Post & DHL app (iOS and Android)
Social Media: Twitter/X @DHL_Paket | Facebook: Deutsche Post DHL Group

Other carriers in Europe

PostNL Royal Mail Bulgaria Post DHL Global GLS Chronopost France City Express Universal Postal Union PackLink Deutsche Post

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