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La Redoute package tracking
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La Redoute
https://laredoute.fr
How to Track a La Redoute Order
La Redoute is a major French fashion and homeware retailer delivering across Europe and internationally. Tracking options depend on your region and shipping method. Here’s a polished guide to stay informed.
Step-by-Step: How to Track a La Redoute Order
1. Use the tracking link - Click to track via La Redoute’s portal or the courier’s site. Or copy the tracking code for manual lookup.
2. Through your La Redoute account
Log in at laredoute.fr
Go to Mon Compte → Mes commandes
Select your order—tracking details and ETA are displayed if shipped
3. Third-party trackers - Use platforms like AfterShip or PackyApp to paste your tracking number and receive updates.
Orders via Mondial Relay allow you to track pickup locker availability and opening hours.
La Redoute Tracking Number Format
| Carrier | Format Example | Details |
|---|---|---|
| Colissimo | 8Z1234567890 | French postal tracking, via La Poste |
| Mondial Relay | MR123456789FR | For locker or point-of-pickup delivery in Europe |
| DHL Express | 00340434123456789012 | International express, consistent courier format |
The prefix reveals the type of delivery and helps you identify the tracking portal.
Carriers Used by La Redoute
- La Poste / Colissimo – French domestic deliveries
- Mondial Relay – Locker pickup across Europe
- Chronopost – Express within France and neighboring countries
- DHL Express – International, express shipping
- UPS/FedEx – Occasionally used for global shipping
Carrier selection depends on your delivery country and service level chosen at checkout.
Order Delivery Statuses
| Status | What It Means | Recommended Action |
|---|---|---|
| Commande confirmée | Your order has been received and is being processed | Prepare for confirmation of shipping. |
| En préparation | Items are being picked, packed, and labeled | Tracking labels soon. |
| Expédiée / En transit | The package has left La Redoute and is in the courier network | Track using the provided link or code. |
| En cours de livraison | Parcel is out for delivery, may be out for locker delivery | Be ready—check tracking for ETA details. |
| Livré | The package has been marked delivered | Check the mailroom, locker, or delivery spot. |
| Tentative de livraison | Delivery attempt failed or pending pickup at the locker | Pick up from the locker or retry delivery. |
| Livraison différée | Delivery delayed due to exceptional circumstances | Follow tracking for updates or contact support. |
| Retour expéditeur | The package couldn’t be delivered and is on route back to La Redoute. | Contact customer service for a solution. |
Common Issues & FAQs
Why aren’t there updates yet? Tracking can activate 12–24 hours after shipping, especially with Colissimo and regional carriers. If silent for more than 2 days, contact La Redoute Support.
What are delivery timeframes?
- France: 2–4 days
- Europe: 4–7 days
- International standard: 7–14 days (customs dependent)
Buffer for customs delays? Customs holds are typical for international orders—expect up to 5 business days. If silence persists, contact La Redoute support, the local courier.
It shows “Livré,” but I didn’t receive it.
- Check the locker, parcel point, lobby, or entrance.
- Contact the courier for proof.
- Contact La Redoute support with your order and tracking info to handle the issue.
Official Help Center
For shipping queries or to initiate a return: La Redoute Assistance - https://aide.laredoute.fr.
