How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the “Find package” button. The system will then begin tracking the package’s journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store’s account, find the “My Orders” section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store’s customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package’s movement.

Swiss post delivery tracking

S

Swiss post
https://www.post.ch
Support
+41 848 888 888

[email protected]
Rating

4.6

Swiss Post tracking numbers

What is the Swiss Post tracking number?

Swiss Post tracking numbers are alphanumeric codes that allow customers to track their parcels within Switzerland and internationally. The tracking number can be used to get up-to-date information about the shipment's location, expected delivery date, and any potential delays. Swiss Post provides detailed tracking data to ensure customers are always informed about their package’s journey.

Where to find Swiss Post tracking numbers

Swiss Post assigns tracking numbers once a package has been dispatched.

The tracking number will be included in the shipping confirmation email you receive. You can also find it by logging into your Swiss Post account (if you have one) and viewing the shipment details.
If the tracking number is not provided, visit the Swiss Post website where you can enter the shipment reference number or your customer details to locate your package.
In case you still can’t find the tracking number, you can contact Swiss Post's customer support team. Provide them with the relevant details, and they will help you retrieve the tracking information.

Swiss Post tracking number formats

The tracking number format for Swiss Post typically consists of two parts: a unique identifier and a country code at the end. For example, in the tracking number LS416846457CH, the format can be broken down as follows:

LS: The first two letters (LS) are part of the international standard for Swiss Post parcels. This prefix is used to indicate a registered item.
416846457: This is the unique serial number assigned to the specific package. It is a combination of numbers that allows Swiss Post to identify and track the item through its journey.
CH: The two-letter country code CH stands for Switzerland, which is the country of origin for this shipment.

Swiss Post tracking statuses

Common Swiss Post tracking statuses and their meanings

Status	Description	Action Required
Consignment recorded	The shipment has been recorded by the foreign sender.	No action is required.
The time at which the consignment mailed	The package was officially mailed.	No action is required.
Arrival at the processing point	The package has arrived at the initial processing point.	No action is required.
The consignment left the border	The package has crossed the border and left the point.	No action is required.
Arrival in the destination country	The package has entered the destination country.	No action is required.
The customs clearance process underway	Customs clearance has started for the package.	Wait for the completion of the customs process.
Completion of customs clearance	The package has cleared customs.	No action is required.
Sorted for delivery	The package has been sorted and is ready for delivery.	No action is required.
Sorting - forwarding	The package is being forwarded to its delivery point.	No action is required.
Arrival at the collection point	The package has arrived at the collection or delivery point.	Pick up or await delivery.
Delivered	The package has been delivered to the recipient.	No action is required.

Comparison of Swiss Post mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
Post Pac Economy	Approx. $15 - $30 (depending on size and destination)	2-5 business days within Switzerland, 4-8 days to international destinations	Affordable option for non-urgent deliveries; tracking available	30 kg
PostPac Priority	Approx. $20 - $50 (depending on size and destination)	1-2 business days within Switzerland, 2-4 days for international destinations	Faster delivery option, tracking included, priority handling	30 kg
Swiss-Express “Moon”	Approx. $30 - $80 (depending on size and destination)	Same-day delivery within Switzerland (if sent before noon)	Fastest delivery for urgent domestic needs, door-to-door service	30 kg
PostPac International Economy	Approx. $25 - $60 (depending on weight and destination)	5-10 business days for international delivery	Cost-effective option for international shipments, tracking available	30 kg
PostPac International Priority	Approx. $40 - $120 (depending on weight and destination)	2-4 business days for international delivery	Priority service for international shipments, fast and tracked	30 kg
Urgent Option	Custom pricing (usually higher than other services)	Immediate delivery, depending on the location	Available for extremely urgent deliveries, flexible options	Varies (depending on the nature of the service)

Contact information for Swiss Post

Swiss Post customer service channels

Swiss Post offers several customer service channels to assist with various inquiries and services. You can reach them by phone at +41 (0) 848 888 888, which is available for general inquiries, tracking, or any issues related to your shipments. This helpline is open during business hours, and you can speak directly with a representative for assistance.

If you prefer to communicate via email, Swiss Post provides the following email address: [email protected]. This email can be used for shipment inquiries, tracking information, and other customer service needs. They typically respond during business hours.

Additionally, Swiss Post has an official website: www.post.ch/de, which serves as an online portal for all postal services. Through the website, you can track parcels, access shipping services, learn about prices and delivery times, and find helpful resources such as frequently asked questions and customer support options. The website also allows you to initiate customer service requests or get more detailed information on Swiss Post's offerings.

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