Dimex delivery tracking

About Dimex

Dimex is a reliable courier service specializing in express deliveries and freight transportation. With a focus on efficiency and customer satisfaction, Dimex offers a range of shipping solutions, including same-day and next-day deliveries. The service operates in various regions, including Europe and Asia, ensuring timely deliveries across borders. One of Dimex's key advantages is its advanced tracking system, allowing customers to monitor their shipments in real-time. With a commitment to quality and reliability, Dimex stands out as a trusted partner for all shipping needs.

How to Track a Package with Dimex

Tracking a parcel with Dimex is an easy process. First, find your Dimex tracking number, usually given after your order is shipped. To track your delivery, follow these steps:

  1. Visit the official Dimex website and locate the tracking section.
  2. Enter your tracking number in the designated field.
  3. Click the “Track” button to view your package's shipping status.

You’ll see detailed information about your order, including its current location and estimated delivery time. This efficient tracker ensures you stay informed about your package throughout its journey.

Detailed tracking statuses Dimex 

Dimex provides a comprehensive tracking system with various statuses that help customers monitor their parcels throughout the shipping process. Here are the key tracking statuses you may encounter when tracking your shipment with Dimex, along with detailed explanations of each:

  1. Order Created: This status indicates that the shipping order has been initiated, and your package details have been entered into the Dimex system. However, the parcel has not yet been collected.
  2. Parcel Picked Up: This status means that the Dimex courier has successfully collected your package from the sender's location. The parcel is now in the Dimex logistics network.
  3. In Transit: When the status shows "In Transit," it indicates that your parcel is on its way to the destination. It is currently moving through various transportation hubs or facilities.
  4. Out for Delivery: This status means that your package is on a delivery vehicle and is scheduled to be delivered to your specified address within the day. It’s an important indication that your parcel is nearing its destination.
  5. Delivered: When you see "Delivered," your parcel has successfully arrived at the destination and has been handed over to the recipient or left at the specified delivery location.
  6. Delivery Attempted: This status indicates that the Dimex courier tried to deliver your package but was unable to complete the delivery. This could be due to various reasons, such as no one being present to receive the parcel or an incorrect address.
  7. Return to Sender: If the status shows "Return to Sender," this means that the parcel could not be delivered and is being sent back to the original sender. This often happens after multiple failed delivery attempts.
  8. Customs Clearance: For international shipments, this status indicates that the parcel is undergoing customs clearance. It may be delayed while it is inspected or awaiting duty payments.
  9. Held at Facility: If your parcel status is "Held at Facility," it means that your package is being held at a Dimex facility for some reason, such as incomplete shipping documentation or customs issues.
  10. Exception: This status indicates that there is an unforeseen issue affecting the shipment, which could range from weather delays to logistical errors. It's important to check for updates or contact customer service for more information.
  11. Cancelled: If your order has been cancelled, this status will reflect that the shipment is no longer in process, and your package will not be delivered.

By understanding these tracking statuses, you can better interpret the journey of your parcel and take appropriate action if any issues arise during the shipping process.