How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Swiss post delivery tracking

S

Swiss post
https://www.post.ch
Support
+41 848 888 888

[email protected]
Rating

4.6

For online stores

Branded package tracking

Give customers a branded tracking page for Swiss post shipments, with clear, normalized delivery statuses throughout the journey.

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For platforms and logistics companies

Automated shipment tracking

Track Swiss post and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.

Explore the Tracking API

For developers

Swiss post parcel tracking API

Add Swiss post tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.

View API documentation

Swiss Post tracking numbers

What is the Swiss Post tracking number?

So, what's a Swiss Post tracking number anyway? These alphanumeric codes let customers keep tabs on their parcels, whether they're just zipping around Switzerland or heading overseas. Pretty neat. You can punch that number in to see where your package is right now. It'll show you an estimated delivery date too, plus tell you about any snags along the way. Swiss Post makes sure you're clued in, offering plenty of detail about your item's travels.

Where to find Swiss Post tracking numbers

Swiss Post dishes out tracking numbers right after your package ships.

You'll definitely find the tracking number in your shipping confirmation email. Also, if you've got a Swiss Post account, just log in; the shipment details there will have it.
Didn't get a tracking number? Head over to the Swiss Post website. You can usually plug in your shipment reference or even your customer details to hunt down your parcel.
Still no luck? Then it's time to ring up Swiss Post's customer support team. Just give them the specifics; they're pretty good at digging up that tracking info for you.

Swiss Post tracking number formats

Alright, let's talk about how Swiss Post tracking numbers look. They generally come in two main bits: a special ID and a country code tacked onto the end. Take LS416846457CH, for instance; here's the rundown:

LS: Those first two letters, 'LS', are just part of the global rule for Swiss Post parcels. It tells you it's a registered item, which is good to know.
416846457: This string of digits is the parcel's one-of-a-kind serial number. It's how Swiss Post fingers and follows your item as it makes its way.
CH: This two-letter country code, 'CH', simply means Switzerland. That's where the shipment started its adventure.

Swiss Post tracking statuses

Common Swiss Post tracking statuses and their meanings

Status	Description	Action Required
Consignment recorded	The sender, who's outside Switzerland, has logged the shipment.	No action is required.
The time at which the consignment mailed	The package officially went out.	No action is required.
Arrival at the processing point	Your package just hit its first processing spot.	No action is required.
The consignment left the border	The package left the border. It's out of there.	No action is required.
Arrival in the destination country	It's landed in the destination country.	No action is required.
The customs clearance process underway	Customs is now working on the package. Get ready for that part.	Just wait for customs to finish up.
Completion of customs clearance	Customs cleared it. Good to go!	No action is required.
Sorted for delivery	They've sorted your package. It's ready to roll out for delivery.	No action is required.
Sorting - forwarding	It's on its way to the actual delivery point now.	No action is required.
Arrival at the collection point	Your package has arrived. It's either at the pickup spot or the delivery point.	Go pick it up, or just wait.
Delivered	The package made it to its person.	No action is required.

Comparison of Swiss Post mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
Post Pac Economy	Approx. $15 - $30 (depending on size and destination)	2-5 business days within Switzerland, 4-8 days to international destinations	This one's easy on the wallet for stuff that's not super urgent. And yes, you still get tracking.	30 kg
PostPac Priority	Approx. $20 - $50 (depending on size and destination)	1-2 business days within Switzerland, 2-4 days for international destinations	Want it quicker? This one speeds things up, always comes with tracking, and gets priority handling. Pretty nice, right?	30 kg
Swiss-Express “Moon”	Approx. $30 - $80 (depending on size and destination)	Same-day delivery within Switzerland (if sent before noon)	Need it there yesterday? This is your absolute fastest bet for domestic packages, offering door-to-door service. Talk about speedy!	30 kg
PostPac International Economy	Approx. $25 - $60 (depending on weight and destination)	5-10 business days for international delivery	Sending overseas without breaking the bank? This is a great, budget-friendly choice for international mail, and tracking's still on board.	30 kg
PostPac International Priority	Approx. $40 - $120 (depending on weight and destination)	2-4 business days for international delivery	This is the faster, premium pick for international parcels. It's quick, and you can track it every step.	30 kg
Urgent Option	Custom pricing (usually higher than other services)	Immediate delivery, depending on the location	Got a true emergency? This option is for those truly desperate deliveries. They're super flexible with it, too.	Varies (depending on the nature of the service)

Contact information for Swiss Post

Swiss Post customer service channels

Need to get in touch with Swiss Post? They've got a few ways you can connect for various questions and services. Try calling them up at +41 (0) 848 888 888. This line works great for general questions, tracking woes, or anything else about your packages. And hey, it's open during business hours, letting you chat directly with a real person for help.

Or maybe you'd rather fire off an email? Swiss Post has you covered with this address: [email protected] Very useful. You can use it for questions about shipments, tracking updates, or just about any other customer service stuff. They usually get back to you during normal business hours.

Don't forget their official website: www.post.ch/de. It's like your one-stop online shop for everything postal! Over there, you can easily track your parcels, snag shipping services, and even dig up details on pricing and delivery times. Plus, you'll find tons of handy resources, including FAQs and different ways to get support. Oh, and it's also where you can kick off customer service requests or just learn more about what Swiss Post brings to the table.

Other carriers in Europe

PostNL Royal Mail Malta Post DHL Global GLS TNT Italy Yodel Domestic Chronopost France Deutsche Post Intereuropa

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