How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Poste Italiane delivery tracking

P

Poste Italiane
https://www.poste.it
Support
39 803 160

[email protected]
Rating

4.9

For online stores

Branded package tracking

Give customers a branded tracking page for Poste Italiane shipments, with clear, normalized delivery statuses throughout the journey.

Start with API

For platforms and logistics companies

Automated shipment tracking

Track Poste Italiane and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.

Explore the Tracking API

For developers

Poste Italiane parcel tracking API

Add Poste Italiane tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.

View API documentation

Poste Italiane Tracking Numbers

Poste Italiane tracking works best when you start with the shipment reference, then check the latest scan and the delivery route. Packy can still surface the parcel even if the sender only shared the order details, so you are not stuck waiting on one email thread. If the parcel is new, a short delay before the first update is normal.

Poste Italiane is Italy's national postal service provider, offering a comprehensive range of mail, parcel delivery, and logistics solutions across Italy and internationally. Tracking your Poste Italiane order allows you to monitor its journey from sender to recipient, providing peace of mind and real-time updates on its status and location. This service is available for "tracked" shipments that have an identification code. Through the Packy platform, you can easily track your Poste Italiane shipments, whether you have a tracking number readily available or are managing orders through your Packy account.

How to Track a Poste Italiane Order

Tracking your Poste Italiane parcel is straightforward, and you have several options to keep an eye on your delivery:

Using a Tracking Number Directly:
If you have your Poste Italiane tracking number (also known as a "codice di tracciamento" or "codice invio"), you can enter it directly into the tracking field on the Packy platform. This number is usually found on your shipping receipt, in the shipping confirmation email from the sender, or on the parcel label itself. Once entered, the Packy platform will retrieve and display the latest tracking information from Poste Italiane's system.
Through Your Packy Account:

For orders placed through merchants integrated with Packy, your Poste Italiane tracking information may be automatically linked to your Packy account. Simply log in to your Packy account, navigate to your orders or shipments, and select the relevant Poste Italiane parcel to view its tracking details without needing to manually enter the tracking number.

For Poste Italiane shipments, the most useful habit is to check the reference number, the latest scan, and the delivery channel together instead of reading a single status in isolation. That gives you a clearer picture of whether the parcel is still at origin, moving between hubs, or waiting for the final-mile handoff.

When a parcel changes hands between postal networks, express partners, or local delivery contractors, the visible tracking history can slow down even though the shipment is still moving. That is normal and usually resolves once the next facility scan appears.

Poste Italiane Tracking Statuses

Common Poste Italiane Tracking Statuses and Their Meanings

Original Status	Description	Action Required
Shipment Created	The shipment record has been created and a reference number has been assigned.	Wait for the first pickup scan.
Picked Up	The parcel has been collected from the sender or handed into the network.	No action needed.
In Transit	The parcel is moving between facilities, hubs, or linehaul legs.	No action needed.
Arrived at Facility	The parcel has reached a sorting center, depot, or local branch.	No action needed.
Out for Delivery	The parcel is on the final route with a courier or local delivery team.	Keep the recipient available.
Delivery Attempted	The courier tried to deliver but could not complete the handoff.	Arrange redelivery or pickup.
Delivered	The parcel was successfully delivered and the trip is complete.	No action needed.
Returned	The parcel is moving back through the network toward the sender.	Contact support if this was unexpected.

Link to Official Help Center

For further assistance and direct tracking via their official channels, please visit:

Poste Italiane Tracking Page: https://www.poste.it/cerca-spedizioni.html
Poste Italiane Contact Us / Help Center: https://www.poste.it/assistenza/contattaci.html
You can also check the status of your shipment by calling the toll-free number 803.160 (from Italian landlines) or +39 06 4526 3160 (from Italy and abroad).
How to Read Poste Italiane Updates

Most updates mean the parcel is waiting to be scanned, moving through a hub, or preparing for the final-mile handoff. If the carrier shows a facility or depot, the shipment is usually still inside the network and does not need action yet.

Other carriers in Europe

PostNL Royal Mail Montenegro Post Direct Link DHL Global Hermesworld Chronopost France Deutsche Post Intereuropa Top Delivery

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