How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Peru Post delivery tracking

P

Peru Post
https://www.serpost.com.pe
Support
(511) 511-5000

[email protected]
Rating

5

For online stores

Branded package tracking

Give customers a branded tracking page for Peru Post shipments, with clear, normalized delivery statuses throughout the journey.

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For platforms and logistics companies

Automated shipment tracking

Track Peru Post and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.

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For developers

Peru Post parcel tracking API

Add Peru Post tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.

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Serpost tracking numbers

What is the Serpost tracking number?

Serpost assigns tracking numbers to registered shipments. Customers can track their parcels online to know their exact location and estimated delivery time. This service adds security and reliability to the shipping process.

Where to find Serpost tracking numbers

Serpost tracking numbers are usually included in the shipping confirmation emails sent by the sender. If you used an online seller, check your account order history for tracking details. When sending a package through the post office, always keep the receipt as it contains the tracking number.

If a friend or company sent you a package, ask them for the tracking details. If all else fails, Serpost customer service can help with shipping information.

Serpost tracking number formats

The tracking number format for Serpost, the national postal service of Peru, consists of a combination of letters and numbers. Here is a breakdown of the format based on the example RR809653430PE:

Prefix ("RR"): this part is usually a two-letter code indicating the type of service. In this case, RR is commonly used for registered mail services.
Middle Number ("809653430"): this section is a unique numerical identifier for the specific shipment. It helps track the package as it moves through the postal system.
Suffix ("PE"): the last two letters indicate the country code, which in this case is PE for Peru. This is important for international shipments, as it signifies the country of origin.

Serpost tracking statuses

Common Serpost tracking statuses and their meanings

Status	Description	Action Required
Shipment accepted by the Pucallpa Postal Administration	The package was admitted to the Pucallpa postal system for processing.	No action required from the recipient at this point.
Shipment on its way to the destination country	The package is en route to the destination country.	No action required from the recipient at this point.
Shipment arrived in the destination country (United States)	The package has arrived in the destination country.	Track further to ensure delivery.
Shipment observed by the customs of the destination country	Customs in the destination country are inspecting the package.	Wait for customs clearance.
Shipment delivered to the destination country	The package has been delivered to the destination country.	No immediate action required unless there are issues.
Shipment processed at the Serpost central office	The package has been processed at the central office in the origin country.	No action required from the recipient at this point.
Shipment being processed for distribution to the destination address	The package is being prepared for delivery at the destination address.	Prepare to receive the package or arrange pickup.
Shipment being processed for distribution at the destination home	The package is being sorted for final delivery to the recipient's address.	Ensure someone is available to receive the package.
Shipment in the distribution process	The package is actively being distributed for delivery.	Stay available for delivery.
Shipment delivered to the recipient (at the postal office, ready for pickup by the customer)	The package is available at the postal office for pickup by the recipient.	Visit the post office to collect the package.

Comparison of Serpost mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
Express 24	Approx. $8-12 USD (within Peru)	1 business day (domestic)	Guaranteed next-day delivery within Peru, tracking services	30 kg
Express – EMS	Approx. $25-40 USD (international)	3-7 days (international)	Fast international shipping, tracking, customs clearance	70 kg 20 kg
Standard	Approx. $5-8 USD (within Peru)	3-5 business days (domestic)	Standard domestic delivery, tracking service	20 kg
Economic	Approx. $3-5 USD (within Peru)	5-10 business days (domestic)	Economy rate for domestic delivery, tracking service	20 kg
Export Easy	Approx. $15-30 USD (international)	7-15 days (international)	Affordable international shipping, customs support	50 kg

Contact information for Serpost

Serpost customer service channels

Phone: Customers can contact Serpost's customer service by calling (01) 511-5110. This phone line is available for assistance with tracking shipments, answering questions about postal services, or resolving any issues related to mail and parcel deliveries in Peru or internationally.
Email: For written inquiries, customers can email [email protected]. This email address handles customer service requests, including tracking issues, service information, and resolving any other concerns.
Website: Customers can visit the official Serpost website at https://www.serpost.com.pe/ for self-service and detailed information. The website offers online tools for tracking parcels, checking service availability, accessing postal rates, and answering frequently asked questions (FAQs). It also includes forms for specific service requests and customer support.

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