Costa Rica Post delivery tracking


Costa Rica Post Tracking Numbers


What is a Costa Rica Post Tracking Number?


A Costa Rica Post tracking number is a unique identifier assigned to trackable items processed by Correos de Costa Rica — the official national postal service of Costa Rica, operating under the Ministry of Science, Technology and Telecommunications (MICITT). Founded in 1887, Correos de Costa Rica provides mail, parcel, financial, and logistics services throughout the country and internationally to over 220 countries via the Universal Postal Union (UPU) network. Tracking numbers enable senders and recipients to monitor a shipment's progress through the postal network in real time by entering the code at correos.go.cr or using compatible third-party tracking platforms.


Where to Find Costa Rica Post Tracking Numbers


When a tracked item is posted at any Correos de Costa Rica branch or authorised post office, the tracking number is printed on the mailing receipt provided to the sender. For e-commerce purchases made from merchants using Correos de Costa Rica as a shipping partner, the tracking number is typically included in the order confirmation or shipment notification email. For EMS parcels, the code is also printed on the customs declaration form (CN23) attached to the parcel. Recipients who have not received a tracking number should contact the sender. The tracking portal is available at correos.go.cr/rastreo-en-linea/.


Costa Rica Post Tracking Number Formats


Correos de Costa Rica uses the standard UPU 13-character tracking format for its trackable services. The structure is: two-letter prefix + nine digits + country code CR. Common prefix letters indicate the service type:

  • EE xxxxxxxxx CR — EMS domestic express parcels
  • EM xxxxxxxxx CR — EMS international outgoing parcels
  • RR xxxxxxxxx CR — Registered mail (incoming and outgoing)
  • CP xxxxxxxxx CR — Standard tracked parcels
  • CZ xxxxxxxxx CR — Priority registered items

Example: EE123456789CR. Numbers are usually 13 characters long and are case-insensitive when entered on tracking tools.


Costa Rica Post Tracking Statuses


Common Costa Rica Post Tracking Statuses and Their Meanings


Original StatusTranslated StatusDescriptionAction Required
AceptadoAcceptedThe item has been accepted at a Correos de Costa Rica branch and registered in the tracking system.None — journey has started.
En proceso de clasificaciónBeing sortedThe item is at a sorting facility and is being prepared for dispatch to the next hub or destination.None.
En tránsitoIn transitThe item is moving through the postal network, either domestically or internationally.None — allow standard transit times.
Salida internacionalDeparted internationallyThe item has left Costa Rica and is heading to the destination country.None — transit to destination country in progress.
Entrada al país de destinoArrived in destination countryThe item has been received by the postal service in the destination country.None — delivery will proceed through the foreign postal operator.
Retenido en aduanaHeld by customsThe item is being examined by Costa Rican or foreign customs authorities. Applicable to imports and exports.Recipient may need to pay duties or provide documentation to customs.
En distribuciónOut for deliveryThe item is on a delivery vehicle and will be delivered to the recipient's address today.Ensure someone is available to receive the item.
EntregadoDeliveredThe item has been successfully delivered and signed for by the recipient or an authorised person.None — delivery complete.
Aviso de llegadaArrival notice leftDelivery was attempted but no one was home. A notice has been left at the address informing the recipient to collect the item.Collect the item at the indicated post office within the specified timeframe.
Devuelto al remitenteReturned to senderThe item could not be delivered and is being returned to the origin.Contact the sender to arrange reshipment with updated details.
Perdido / En investigaciónLost / Under investigationThe item's location cannot be confirmed and an internal investigation has been opened.Contact Correos de Costa Rica customer service with the tracking number for assistance.


Contact Information for Costa Rica Post


Costa Rica Post Customer Service Channels


  • Phone: 800-900-2000 (toll-free within Costa Rica) / +506 2202-2900 ext. 4021 (international)
  • Email: [email protected]
  • Website: Official tracking page
  • Physical address: Avenida 34B, San José, Costa Rica
  • Social Media: Available via the official Correos de Costa Rica Facebook and Instagram pages
  • Branch network: Post office locations available in nearly every city and town in Costa Rica