How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Colis Prive delivery tracking

C

Colis Prive
http://www.colisprive.com
Support
(+33)0 806 000 250

[email protected]
Rating

4.9

For online stores

Branded package tracking

Give customers a branded tracking page for Colis Prive shipments, with clear, normalized delivery statuses throughout the journey.

Start with API

For platforms and logistics companies

Automated shipment tracking

Track Colis Prive and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.

Explore the Tracking API

For developers

Colis Prive parcel tracking API

Add Colis Prive tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.

View API documentation

About Colis Prive

Colis Prive is a French private courier company specializing in last-mile delivery of parcels, primarily for e-commerce businesses. Known for its fast, reliable service, it provides flexible delivery options, including home delivery and parcel lockers. Operating mainly in France, it ensures nationwide coverage and partners with major online retailers to streamline logistics and enhance customer satisfaction.

How to Track a Package with Colis Prive

Tracking a package with Colis Prive is easy. Find your Colis Prive tracking number, sent after the order is shipped. Visit the official Colis Prive website, enter the number in the tracker search bar, and click "Find package." You'll get real-time updates on the shipping status and delivery progress of your parcel.

Detailed tracking statuses Colis Prive

Colis Prive provides several detailed tracking statuses to help customers monitor their parcel’s journey. Each status gives insight into the progress of the package, from dispatch to final delivery. Here are the key tracking statuses and their meanings:

Order Created: The parcel has been registered in the system, but it has not yet been handed over to the courier. This status indicates that the shipping process is beginning.
In Transit: The parcel is on its way to the destination. It may be in a distribution center or on a transport vehicle. This status means the package is being moved through the delivery network.
Out for Delivery: The parcel is with the courier and is being delivered to the recipient’s address. Expect the delivery soon, as it’s the final step before the package is received.
Delivered: The package has been successfully delivered to the recipient. This status confirms the completion of the delivery process.
Attempted Delivery: The courier attempted to deliver the parcel but was unable to do so (e.g., due to the recipient not being at home or other delivery issues). Usually, a second delivery attempt will be scheduled.
Failed Delivery: The package could not be delivered after multiple attempts. This might require the recipient to reschedule or pick up the parcel from a local facility.
Package Returned: The parcel is being returned to the sender, typically due to an address issue or unsuccessful delivery attempts. The sender will be notified about the return process.
At Pickup Point: The parcel is waiting for collection at a designated pickup point or parcel locker. This status means the recipient can collect it from a nearby location.
Customs Clearance: If the parcel is being shipped internationally, it may go through customs. This status indicates the parcel is being processed at customs, and the delivery could be delayed depending on customs clearance.
Delayed: The package delivery is delayed due to various reasons such as weather conditions, traffic issues, or operational delays. The expected delivery date may change, but updates will be provided.

Understanding these tracking statuses from Colis Prive allows customers to stay informed and take action if needed, ensuring a smooth delivery experience.

Other carriers in Europe

PostNL Royal Mail DPD France DHL Global myHermes UK Chronopost France Landmark Global Deutsche Post Xpert Delivery GBS Broker

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