Branded package tracking
Give customers a branded tracking page for Canpar shipments, with clear, normalized delivery statuses throughout the journey.
Start with API
Give customers a branded tracking page for Canpar shipments, with clear, normalized delivery statuses throughout the journey.
Start with APITrack Canpar and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.
Explore the Tracking APIAdd Canpar tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.
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What is a Canpar Tracking Number?
A Canpar tracking number is the unique code that identifies a parcel within the Canpar Express delivery network. Canpar Express is a Canadian parcel delivery company headquartered at 201 Westcreek Boulevard, Brampton, Ontario, and is one of Canada's leading providers of ground and express courier services. Founded in 1976, Canpar serves businesses and consumers across Canada with a range of domestic shipping products and uses a network of owned and partner facilities to move parcels coast to coast.
Canpar tracking numbers are issued at the time a shipping label is created. As a recipient, you will find your tracking number in the shipping confirmation email sent by the retailer or shipper. It is also printed on the barcode label on your parcel. If you receive a Canpar delivery notice (because a delivery attempt was unsuccessful), the notice will include a tracking number starting with the letter W, which you can enter directly into the Canpar tracking portal. Shippers can access all tracking numbers through the MyCanpar portal or Canpar's electronic shipping system.
Canpar tracking numbers can take several formats depending on the service:
All formats can be entered at portal.canpar.com/track.
Common Canpar Tracking Statuses and Their Meanings
| Original Status | Translated Status | Description | Action Required |
|---|---|---|---|
| Label Created | The shipper has generated a shipping label and sent the electronic information to Canpar, but the parcel has not yet been physically received at a Canpar facility. | None. Wait for the parcel to be handed to Canpar. | |
| Order Information Received / Pickup Scheduled | Canpar has the shipment details and a pickup is scheduled, but the parcel is not yet in the Canpar network. | None. | |
| In Transit | The parcel is moving through the Canpar network between facilities, cities, or provinces. | None. Updates will appear at each scan point. | |
| Out for Delivery | The parcel has been loaded onto a local delivery vehicle and is scheduled for delivery to the destination address today, typically between 9:00 AM and 6:00 PM. | Be available at the delivery address. | |
| Delivered | The parcel has been successfully delivered to the recipient or left in a designated safe location. | None. Contact Canpar if you have not received it. | |
| Delivery Exception | An unforeseen event has prevented delivery: incorrect address, recipient not available, severe weather, restricted building access, or other issues. | Check the tracking details for the specific reason. Contact Canpar at 1-800-387-9335 for assistance. | |
| Returned | The parcel has been sent back to the original sender because delivery could not be completed. | Contact the sender to arrange a new shipment with corrected address details. |
| Service | Pricing Structure | Delivery Speed | Features |
|---|---|---|---|
| Canpar Ground | Economy weight- and zone-based rate | 1–4 business days | Full tracking, cost-effective for non-urgent domestic shipments; max liability $100 per shipment or $2/lb |
| Canpar Select | Up to 40% less than standard expedited; weight- and zone-based | 1–3 business days | Money-back delivery guarantee; available as SelectLetter, Select Pak, or Select Parcel; max liability $250 per shipment |
| Canpar Express | Premium weight- and zone-based rate | 1–2 business days | Guaranteed delivery; priority handling; max liability $250 per shipment; signature options available |
Canpar Customer Service Channels