Zara package tracking

How to Track Your Zara Order: Easy and Friendly

Shopping at Zara is all about style and speed, and tracking your order should be just as easy. Whether you got a tracking number or just want to check your order status through your Zara account, you’ve got a few simple ways to stay updated. This guide breaks it down and helps you understand what all those delivery statuses mean — so you’re never left wondering what’s happening with your package.

How to Track a Zara Order

Here’s the easiest way to keep an eye on your Zara order:

Using a Tracking Number

Once your order ships, Zara will send you a tracking number in your confirmation email. Just open the email, find your tracking number or link, then:

  • Click the link or copy the number.
  • Head over to the carrier’s website or a tracking site like PackyApp.
  • Paste your tracking number in, and you’ll see where your package is right now.

Through Your Zara Account

If you made an account when ordering, tracking is even simpler:

  • Log in at Zara.com.
  • Go to “My Orders.”
  • Pick the order you want to track.
  • Check out the current status and tracking info there.

Using Third-Party Tracking Sites

Don’t want to log in? No problem! Use sites like PackyApp:

  • Visit PackyApp.com.
  • Enter your Zara tracking number.
  • Choose the carrier if needed.
  • Hit “Track” and watch your package’s journey.

Zara Tracking Number Formats

CarrierFormat ExampleNotes
DHL ExpressJD014600003000000110 alphanumeric characters
FedEx12345678901212 digits
UPS1Z9999999999999999Starts with “1Z” + 16 characters


If you don’t see a tracking number yet, your order might still be getting ready.


Carriers Used by Zara

When Zara ships your order, they usually rely on a few trusted couriers, depending on your location and the shipping option you chose. Here are the main players you’ll probably see handling your package:

  • DHL Express these folks are pretty quick, especially for international or express deliveries. They usually keep the tracking info updated well.
  • FedEx a popular choice for both U.S. and international shipments. Their tracking system is pretty detailed, so you can keep tabs on your package step by step.
  • UPS — often used for standard and express deliveries. You can expect regular tracking updates from them.
  • Local Postal Services sometimes, for international deliveries, Zara passes your package on to local postal carriers, so tracking updates might vary depending on the country.

Just a heads-up — each carrier updates its tracking info at its own pace, so some might refresh their status more often than others.

Order Delivery Statuses

StatusWhat It MeansWhat You Should Do
Order ConfirmedZara got your order and is getting it ready.Sit tight — it’s on the way!
ProcessingThey’re packing and preparing your items.Give it a little more time.
ShippedYour package is with the delivery company.Use your tracking number to follow it.
In TransitYour order is moving through the delivery network.Keep checking for updates.
Out for DeliveryThe courier is out to deliver your package today.Be ready to receive it.
DeliveredYour package has arrived at your address.Check your doorstep or mailbox.
ExceptionSomething delayed your delivery.Contact Zara or the carrier.
Returned to SenderYour package is being returned to Zara.Reach out to customer service.


Zara Customer Service

If you need help tracking your order or anything else, Zara’s customer support team is there for you:

  • Help Center: https://zara.com/us/en/customer-service
  • Live Chat: Available on the website during business hours.
  • Phone: Check the Help Center for local numbers.
  • Email: Contact them through the website form.

They’re usually quick and friendly, so don’t hesitate to reach out.

Common Questions & Quick Answers

Why isn’t my tracking number working?
Sometimes it takes up to 48 hours for tracking info to show after shipping. If it’s still not working, double-check the number or get in touch with Zara support.

How long does Zara delivery usually take?
Standard shipping in the US usually takes about 5–7 business days. Express is faster.

What if tracking says “Delivered” but I don’t have my order?
Check around your home, ask neighbors, or see if the building manager has it. If you still can’t find it, contact Zara support right away.

Can I track my order without a tracking number?
Yep! Just log into your Zara account and check “My Orders” anytime.

Do I need to sign for my package?
Usually, no. But for some expensive orders, a signature might be required.