How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Simons package tracking

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Simons
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Brief Overview of How Order Tracking Works for Simons

Simons makes tracking your order easy and transparent. Whether you’re ordering fashion or home goods, you’ll get timely updates through your tracking number, your account on Simons.ca, or third-party apps.

How to Track a Simons Order

When your Simons order ships, they provide a tracking number via email. Simons partners primarily with Canada Post and UPS for deliveries within Canada. Using the tracking number, you can see your package’s progress on the carrier’s site or in your Simons account. Third-party tracking apps also provide a convenient overview.

Using a Tracking Number

Check your email for the shipment confirmation.
Find the tracking number.
Visit Canada Post or UPS tracking page.
Enter your code and view updates.

Through Your Simons Account

Log in to Simons.ca.
Go to “My Account” and then “Orders.”
Select your order and check shipment status.

Using Third-Party Apps

Copy your tracking number.
Paste into PackyApp or similar.
Follow your package easily.

Simons Tracking Number Format

Carrier	Format Example	Notes
Canada Post	CA123456789CA	Starts with CA, ends with CA
UPS	1Z9999999999999999	18 characters, starts 1Z

Carriers Used by Simons

Canada Post: The main Canadian postal service, reliable with regular updates.
UPS: Used for faster or international shipping.

Order Delivery Statuses

Status	Meaning	Recommended Action
Order Confirmed	Order accepted	Wait for shipping
Preparing	Being packaged	No action
Shipped	Sent to the carrier	Use a tracking number
In Transit	Moving towards you	Monitor updates
Out for Delivery	Courier delivering today	Be ready
Delivered	Package at destination	Retrieve package
Delivery Exception	Delay or problem	Contact support

Common Issues & FAQs

Tracking doesn’t update? Canada Post can have delays in scanning updates.

How long does delivery take? Usually 5–10 business days in Canada.

The package says delivered, but not found? Check neighbors or the delivery spot, then contact Simons.

Is a tracking number required? Yes, it’s essential.

Link to Official Help Center

https://www.simons.ca/en/customer-service

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