How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

NYX package tracking

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NYX
https://nyxcosmetics.com
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Track Your NYX Professional Makeup Order

Once you place an order on nyxcosmetics.com, NYX prepares and dispatches your package. You’ll receive a tracking number via email (sometimes included in your shipping confirmation) or find it in the "My Orders" section of your NYX account.

You can track your shipment in two main ways: by entering the provided tracking number on NYX’s official order status page, or by logging into your NYX account to see where your order stands. If you didn’t receive a tracking code immediately, tracking updates often still appear in your account. Additionally, many customers use third-party tools such as PackyApp for unified tracking even across multiple carriers.

How to Track a NYX Professional Makeup Order

NYX offers multiple easy tracking channels: enter your tracking number on the official status page, check within your NYX account, or use reliable third-party tools if you prefer. You don’t need to know shipping jargon—just follow the simple steps and get clear updates, from “processing” to “delivered.”

Using a Tracking Number

Open the confirmation or shipping email you received from NYX.
Locate the tracking number (often begins with numbers specific to your carrier).
Visit NYX’s official order status page and enter the code.
Click “Track my order” to see real-time updates on your package location, transit status, and estimated delivery date.

Through Your NYX Account

Sign in at nyxcosmetics.com.
Go to “My Orders” or “Order History.”
Select the relevant order to view current progress; statuses like “processing,” “shipped,” or “delivered” are shown directly.

Using Third-Party Tracking Platforms

Open a trusted platform such as PackyApp.
Enter the tracking number, or if supported, select NYX as the tracked store.
Receive consolidated updates from the shipment path—even if multiple carriers are involved or your store hasn't updated yet.

NYX Tracking Number Format

Carrier / Service	Example Format	Notes
UPS (including UPS Ground / SmartPost)	1Z999AA10123456784	Starts with “1Z” + 17 characters
FedEx	123456789012	12-digit numeric code
FedEx SmartPost	FedEx style + USPS handling	Often begins like FedEx, then USPS delivers final leg

Carriers Used by NYX Professional Makeup

UPS – Used for standard and expedited domestic deliveries, including SmartPost.
FedEx – Common for express or international forwarding.
FedEx SmartPost – Combines FedEx tracking with USPS final mile updates.

Carriers differ in speed and update frequency: UPS and FedEx offer timely scan records; SmartPost may have fewer updates once handed over to USPS.

Order Delivery Statuses

Status	Meaning	When to Be Concerned
Processing	Order placed and waiting for packing	Normal—if longer than 3 business days, check support
Shipped	Parcel handed over to the carrier	Follow-up if no scan within a day
In Transit	On route via sorting facilities	Contact if stationary beyond a few days
Out for Delivery	On the delivery vehicle, arriving today	Track closely to ensure receipt
Delivered	Carrier confirms drop-off	Contact NYX support immediately if missing
Exception	Problem occurred (e.g., address, customs)	Reach out to the carrier or NYX to resolve quickly

Common Issues & FAQs

Why is my tracking number not working? Tracking may take up to 24–48 hours to become active after the carrier receives the label. If no movement after two days, check your email or contact NYX support.

How long does NYX delivery take? U.S. mainland orders: 7–10 business days standard, 2–3 days expedited via UPS. International may take weeks, especially with SmartPost.

What if my order says “Delivered” but I didn’t receive it? Check your property and neighbors. If still missing, contact NYX support at 1-844-335-3510 or USPS/UPS depending on the courier.

Can I track without a tracking number? Yes, log into your NYX account to view order status, even if the tracking code hasn’t appeared yet.

Can I cancel or change delivery details after shipping? Once an order shows Shipped or In Transit, changes aren’t guaranteed. Contact NYX immediately for urgent requests.

Official Help Center

For support and troubleshooting, visit the NYX Help Center.

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