How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Musinsa package tracking

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Musinsa
https://global.musinsa.com/jp/main
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Track Your Musinsa Order with Ease

Musinsa (global.musinsa.com/jp) supplies the latest Korean streetwear and fashion to a global audience. Tracking is key to staying excited—and relaxed—about your order’s arrival. This guide explains how to follow your items from the Korean warehouse to your front door using the tracking number, your Musinsa account, or a third-party tracker.

How to Track a Musinsa Order

After you order, Musinsa confirms via email. When your items are ready to ship, you receive another email with tracking number(s). These may include a Korean domestic courier number (like CJ Logistics or ePOST) and a second international number (EMS, DHL, or FedEx) once shipped out of Korea.

Using the Tracking Number

Open your shipment confirmation email.
Copy the tracking numbers—starting with a CJ Logistics or ePOST tracking code and ending with the international shipping code.
Visit the courier’s website (cjlogistics.com, korea-post.com, dhl.com, or fedex.com).
Paste the number into their tracking field and view the current status.

Via Your Musinsa Account

Go to https://global.musinsa.com/jp/main and sign in.
Navigate to “My Page” → “My Orders.”
Select the relevant order and see tracking details with the courier names.
A link will take you to the carrier’s site for full tracking updates.

Using PackyApp

Copy the tracking number from your email or Musinsa account.
Visit https://packyapp.com
Paste the number and click “Track.”
A single timeline shows all tracking events—from Korean warehouse departure to delivery at your address.

Musinsa Tracking Number Format

Carrier	Example Format	Notes
CJ Logistics	123456789012	12-digit numeric code for Korean courier
ePOST	RX123456789KR	Korean domestic tracking for lightweight items
EMS	EE123456789KR	Korea Post international format with “KR” suffix
DHL	1234567890 or JD123456789	Numeric or JD prefix for international dispatch
FedEx	1234 5678 9012	Standard 12-digit international code

Carriers Used by Musinsa

Musinsa works with multiple carriers to ensure smooth delivery:

CJ Logistics – primary domestic courier in Korea
ePOST – used for smaller domestic shipments
Korea Post / EMS – for international air mail
DHL – for express international delivery with frequent tracking
FedEx – for expedited international service

Domestic tracking covers warehouse pickup through handoff. International tracking covers customs clearance and final delivery by local carriers after arrival.

Order Delivery Statuses

Status	What It Means	What to Do
Preparing Shipment	Musinsa is packing your items at the warehouse	No action needed
Domestic Pickup	The package was scanned by a Korean courier	Use domestic tracking first
In Transit (Korea)	On the move within the Korean courier network	Track domestic scans
International Shipping	Shipped overseas via EMS, DHL, or FedEx	Use an international tracking number
At Customs	The package is going through import clearance	Wait through the customs delay
Out for Delivery	Local courier has your package today	Be available for delivery
Delivered	The package has been delivered to your address	Retrieve and inspect contents
Exception / Held	The package was delayed due to customs or delivery problems	Contact the courier with tracking info

Common Issues & FAQs

Why isn’t my tracking number working?

Domestic Korean tracking may become active quickly, but international tracking can take 24–48 hours. Check again later if no data appears.

How long will my Musinsa order take?

Korean domestic transit: 1–3 business days.
International via EMS: 7–14 business days.
International via DHL/FedEx: 5–10 business days, depending on customs and destination.

If the order says “Delivered” but I don’t have it, what should I do?

Look around common delivery spots, then contact the local courier with your tracking number. If not resolved, contact Musinsa customer support via your account.

Can I change the shipping address after ordering?

Not usually. Once the package is in transit, the carrier manages the route. In rare cases, you can contact the courier, but success is unlikely. Musinsa cannot change addresses after shipment.

My package is stuck at customs—how long could that last?

Customs delays are common with international shipping and may last a few days to two weeks. If tracking is stuck longer, contact the customs office or courier with your tracking info.

Link to Official Help Center

For detailed shipping guidance, visit: https://global.musinsa.com/jp/help/shipping

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