How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Ipsy package tracking

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How to Track an Ipsy Order: A Simple Guide

You finally signed up for Ipsy — excited for those monthly glam bags and makeup treats to land at your door. Now you’re pacing, wondering: Where is it? When's it coming? Tracking your Ipsy bag can feel a little vague sometimes, but once you learn the tricks, it's easy and stress-free. Here’s exactly how to stay in the loop from bag creation to delivery.

How to Track an Ipsy Order

With Ipsy, delivery tracking is tied to your account and notification emails. You don’t get a classic tracking link, but there are still solid ways to watch your bag’s progress—through email, your Ipsy account, or a third-party tool if you're into that.

Using Your Ipsy Tracking Notification

Keep an eye on your inbox (and promotions or spam) for messages from Ipsy.
You’ll get a “Your Glam Bag is on its way!” email with a tracking link inside.
Click it or copy the tracking number.
Visit the carrier’s website (USPS or UPS).
Paste it into their tracking tool and hit Track.

That link shows updates like “In Transit” and “Out for Delivery.” However, sometimes the notification can take a day or two to arrive post-shipment, especially around big launch dates.

Tracking via Your Ipsy Account

Log in to ipsy.com.
Click on your profile icon, then go to “Bag Status” or “Orders & Billing.”
Find the current month’s glam bag.
Click “Track My Bag” (if tracking’s available).

If it’s been processed and shipped, you should see a link or tracking info there.

Using Third-Party Tracking Tools

Want everything in one place? Use apps like PackyApp. Copy the tracking number from your email or account and paste it in—these tools will give you step-by-step updates and notifications, even if links expire.

Ipsy Tracking Number Formats

Carrier	Format Example	Notes
USPS	20–22 digits or 13-character mix	Common domestic bag delivery
UPS	12–15 digits	For Select promotions and big items

If your tracking starts with “9,” it’s USPS; if numeric only and shorter, probably UPS.

Couriers Ipsy Uses

USPS First-Class or Priority Mail — fast and easy for smaller items
UPS Ground — often used for larger shipments or promos
USPS Mail Innovations — slower, used when they combine tracking with cost savings

Tracking steps may differ depending on the courier; just follow the email link or copy the number.

Order Delivery Statuses

Status	What It Means	You Should Do
Label Created	Ipsy bought shipping, but USPS/UPS hasn’t scanned it yet	Wait a few hours — tracking will update
Accepted by USPS/UPS	They picked it up from Ipsy’s fulfillment center	You’re officially on the move
In Transit	The bag is on its way through shipping facilities	Keep an eye on progress
Departed Facility	It left one USPS/UPS facility heading to another	Still on track
Out for Delivery	The carrier has it, and it's being delivered today	Be ready — delivery expected soon
Delivered	The bag has arrived at your address	Check your porch or mailbox just in case
Exception / Delayed	Something went wrong (weather, bad address, etc.)	Contact USPS/UPS or Ipsy support

If no updates show up after 3 days, it’s worth contacting support.

Ipsy Customer Support

Help Center on Ipsy’s site — searchable for shipping issues
Chat Support within the Ipsy dashboard (usually available on weekdays)
Email via the Contact Us form if chat isn’t an option

Note: Ipsy rarely offers phone support — email or chat is your best bet. Mention your bag's month, tracking number, and any missing items, and they’ll help escalate it.

Common Issues & FAQ

Where’s my tracking number?
It shows up in the email after your bag ships. If you don’t see it, check your spam or log in to your account. Sometimes updates are delayed by 1–2 days.

Why isn’t my tracking updating?
USPS/UPS might not scan right away. If it’s quiet for 3+ days and your delivery date is near, reach out to support.

It says “Delivered,” but I don’t have it.
Check with roommates, building staff, and around your porch. If still missing, contact USPS/UPS, then message Ipsy.

Can I change my shipping address after ordering?
Not usually. If you need it rerouted, contact Ipsy ASAP before the bag reaches shipping (rarely reversible, though).

What if my bag got lost or damaged?
Contact Ipsy support within 30 days—they’ll typically send a replacement or credit.

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