How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Gmarket package tracking

G

Gmarket
https://global.gmarket.co.kr
Go to Gmarket

Complete Tracking Guide for Gmarket Global Orders

Gmarket is one of the biggest online marketplaces in South Korea, offering everything from fashion to electronics. If you’re ordering internationally from global.gmarket.co.kr, keeping track of your package can be confusing at first, but it doesn’t have to be. Whether you’ve received a tracking number, prefer using your Gmarket account, or want to use a third-party tracker like PackyApp, this guide explains every step in simple language.

How to Track a Gmarket Order

Once you place an order on Gmarket, the seller processes it and prepares the shipment. You’ll first get an order confirmation. Then, once the package is shipped, a tracking number will be added either in your confirmation email or under your order details on the Gmarket website.

If tracking is available, you can use it through Gmarket’s site, the courier’s website, or a third-party tracking service. Gmarket primarily works with major couriers like Korea Post, EMS, CJ Logistics, and DHL. The tracking number lets you monitor every step, from warehouse pickup to international delivery.

If a tracking number isn’t provided, the item may be shipped with an untracked service, in which case your best option is to follow general order status updates through your Gmarket account.

Using a Tracking Number

Locate the tracking number from your shipment email or under “My Gmarket.”
Identify the courier (e.g., Korea Post, DHL, CJ Logistics).
Go to the courier’s official site and paste the number in their tracking field.
You’ll see the latest scan events and estimated delivery date.

Through Your Gmarket Account

Go to https://global.gmarket.co.kr
Sign in, and click on “My Gmarket” in the top menu
Select “Purchase History” or “Track Order.”
Click on the order in question—you’ll see the tracking number, shipping company, and package status.
Clicking the tracking number will redirect you to the courier’s site for full tracking details.

Tracking with PackyApp

Copy your tracking number from Gmarket.
Visit https://packyapp.com.
Paste the number into the input box and click “Track.”
You’ll see a visual timeline of where your package is, including customs steps, international shipping legs, and final delivery.

Gmarket Tracking Number Format

Carrier	Example Format	Notes
Korea Post EMS	EG123456789KR	2 letters + 9 digits + “KR” at the end
CJ Logistics	123456789012	Usually a 12-digit numeric
DHL	1234567890 or JD123456789	DHL numbers vary: JD-format or numeric
ePOST (Korea)	RX123456789KR	Similar to EMS, used for smaller items

Carriers Used by Gmarket

Korea Post / EMS – Fast and reliable for international parcels, includes tracking at every stage.
CJ Logistics – Used for domestic deliveries within Korea before handoff to an international courier.
DHL – Premium option for fast international shipping with real-time tracking.
ePOST / K-Packet – Affordable shipping method with basic tracking, often used for lighter packages.

For international orders, Gmarket often uses two carriers: one for domestic shipping within Korea (like CJ Logistics) and one for international delivery (like Korea Post or DHL). Packages are usually transferred at Incheon International Airport before flying out.

Order Delivery Statuses

Status	What It Means	What to Do
Preparing Shipment	The seller received your order and is packaging the item	Wait for shipping confirmation
Shipment Started	The courier has picked up your package	Start tracking with the provided number
In Transit	The package is moving through Korea or in international transit	Check updates daily
Arrived at Customs	The package is going through import clearance	May be delayed by local customs
Out for Delivery	The courier in your country has your package	Be ready to receive it
Delivered	The package has arrived at your address	Confirm receipt and check the condition
Returned or Held	Delivery failed, or customs blocked it	Contact the courier or Gmarket customer support

Common Issues & FAQs

Why isn’t my Gmarket tracking number working? It may take 24–72 hours for the number to become active after shipment. This is common if the item was just picked up or hasn’t left Korea yet. Try again later or check your Gmarket account for updates.

How long does Gmarket delivery take? Standard international shipping (Korea Post): 7–14 business days. DHL Express: 3–7 business days. Economy shipping (ePOST or K-Packet): 10–20 days, depending on destination and customs delays.

It says “Delivered,” but I didn’t get anything—what now? Check around your mailbox, porch, apartment lobby, or ask neighbors. If the package is missing, contact the local courier first. If you still can’t find it, reach out to Gmarket support with your tracking number.

Can I change my shipping address after placing an order? No, Gmarket does not allow address changes after your order is confirmed. If your address is wrong, cancel the order immediately (if possible) and reorder with the correct information.

Why is my package stuck in customs? Some countries require import documentation or inspections. Customs delays may last a few days to two weeks. You can contact your local customs office or the courier handling the package in your country.

Link to Official Help Center

For further help and policies: https://global.gmarket.co.kr/Home/HelpCenter

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