How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Bershka package tracking

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How to Track Your Bershka Order: Clear and Simple

Shopping at Bershka is quick and trendy — and tracking your order should be just as smooth. Whether you have a tracking number or want to check your order through your Bershka account, there are a few easy ways to stay updated. This guide walks you through each option and explains what all the delivery statuses mean, so you always know what’s going on with your package.

How to Track a Bershka Order

Here’s how to keep an eye on your Bershka delivery:

Using a Tracking Number

Once your order is shipped, Bershka will send a confirmation email with your tracking number. Here’s what to do:

Open the email and find your tracking number or tracking link.
Click the link, or copy the number.
Go to the carrier’s website (like DHL, FedEx, or UPS).
Paste your tracking number into the search bar and check the status of your delivery.

Through Your Bershka Account

If you created an account during checkout, tracking is very straightforward:

Go to bershka.com and log in.
Click on “My Orders.”
Select the order you want to track.
You’ll see the latest status and tracking updates on the order page.

Using Third-Party Tracking Apps

If you hate logging into stuff or just want a quick peek:

Use an app like PackyApp.
Put in your tracking number.
Choose your carrier if it doesn’t guess it right away.
Hit “Track” and watch your package move.

Bershka Tracking Number Formats

Carrier	Format Example	Notes
DHL Express	JD0146000030000001	Around 18 characters, often alphanumeric
FedEx	123456789012	12 digits
UPS	1Z9999999999999999	Starts with "1Z" + 16 characters

If you haven’t received a tracking number yet, your order is likely still being prepared.

Carriers Used by Bershka

Bershka works with several trusted delivery companies depending on your country and shipping option:

DHL Express – Often used for fast or international deliveries.
FedEx – Reliable for both domestic and international shipping.
UPS – Common for standard and express orders.
Local Postal Services – Sometimes used for the final part of international deliveries.

Each courier updates their tracking information on their schedule, so don’t worry if one seems slower than another.

Order Delivery Statuses

Status	What It Means	What You Should Do
Order Confirmed	Bershka received your order and is preparing it.	No action is needed — they’re on it.
Processing	Items are being packed and prepared for shipping.	Just give it a little more time.
Shipped	Your order has left the warehouse.	Start tracking with your tracking number.
In Transit	Your package is moving through the delivery route.	Keep checking for updates.
Out for Delivery	The courier is bringing it today.	Be ready to receive your package.
Delivered	It has arrived at your delivery address.	Check your mailbox or doorstep.
Exception	There was a delay or issue in transit.	Contact Bershka or the courier.
Returned to Sender	The delivery failed and it's going back.	Contact customer service right away.

Bershka Customer Service

Need help with your order? Bershka’s support team can assist you with tracking, delivery issues, and more:

Visit the Help section on bershka.com.
Use the live chat option when available.
Check the Help Center for your local phone number.
You can also reach out through the contact form on their website.

Response times may vary depending on your country and time zone, but they’re usually helpful and responsive.

Common Questions & Quick Answers

Why isn’t my tracking number working?
Sometimes it takes up to 48 hours for the tracking to start showing updates. If nothing shows after that, double-check the number or contact support.

How long does Bershka delivery take?
Standard shipping usually takes about 5–7 business days. Express shipping can be faster, depending on your location.

Tracking says “Delivered”, but I didn’t get anything — what now?
First, check around your entrance, mailbox, or with neighbors. If you still can’t find it, reach out to Bershka support with your tracking details.

Can I track my order without a tracking number?
Yes, if you made an account, just log in and view your orders. If not, use the email link sent after shipping.

Do I have to sign for my delivery?
Usually not. But for higher-value items, a signature may be required depending on the courier.

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