How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Auto Doc package tracking

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Tracking Auto Doc Orders: How to Stay Updated on Your Car Parts Delivery

When you order car parts or accessories from autodoc.de, it’s important to keep an eye on your shipment to know when it arrives. Auto Doc ships across Europe with several carriers, so tracking can vary. This guide explains how to track your Auto Doc order with or without a tracking number, using your account or third-party tools like PackyApp, and what to do if any issues come up.

How to Track an Auto Doc Order

After placing your order on autodoc.de, you’ll get an order confirmation email. Once your package is shipped, Auto Doc sends a shipping confirmation email with your tracking number and carrier information, which can be DHL, Hermes, DPD, or GLS, depending on your location.

If you don’t have a tracking number yet, you can still log into your Auto Doc account and check your order status. Usually, once the carrier has scanned the package, tracking info becomes available on your profile.

Using the Tracking Number

Find your tracking number in the shipping confirmation email from Auto Doc.
Identify the carrier (DHL, Hermes, DPD, GLS).
Visit the corresponding carrier’s website (dhl.de, hermesworld.com, dpd.com, gls-group.eu).
Enter the tracking number in the tracking field to get updates on package location and delivery estimates.

Through Your Auto Doc Account

Go to https://www.autodoc.de and log in.
Click on “My Orders” or “Order History.”
Select your recent order to see the current shipment status and tracking details.

Using PackyApp

Copy the tracking number.
Open https://packyapp.com, paste the number in the input box, and click “Track.”
View a clear timeline of your shipment’s progress and estimated delivery date.

Auto Doc Tracking Number Format

Carrier	Example Format	Notes
DHL	00340425123456789012	20 digits, numeric
Hermes	1234567890	Usually 10 digits, numeric
DPD	123456789012	12-digit numeric code
GLS	1234567890	10-digit numeric

Carriers Used by Auto Doc

DHL – very common for fast and international deliveries, with frequent updates
Hermes – widely used for standard parcel shipping in Germany and Europe
DPD – efficient, especially in Germany and neighboring countries
GLS – focuses on European deliveries with good tracking systems

Carrier choice affects how quickly you see tracking updates. DHL and DPD provide detailed real-time updates, while Hermes and GLS may update less frequently.

Order Delivery Statuses

Status	Meaning	Action Needed
Order Confirmed	Auto Doc has received and is processing your order	Wait for shipping confirmation
Shipped	The package was picked up by the carrier	Track your shipment using the tracking number
In Transit	The package is moving through the carrier’s network	Monitor tracking for updates
Out for Delivery	The courier has the parcel and will deliver it soon	Be ready to receive your package
Delivered	Package scanned as delivered	Collect your order promptly
Exception / Held	Delay or issue, like an incorrect address	Contact the carrier and Auto Doc customer service
Returned	The package was sent back due to delivery failure	Contact Auto Doc to resolve the issue

Common Issues & FAQs

My tracking number doesn’t work. What now? Sometimes carriers delay updating tracking info. Wait a few hours and try again. Confirm the number is correct. If issues persist, contact Auto Doc support.

How long does delivery from Auto Doc take? Delivery typically takes 3–7 business days within Germany and 5–10 days for other European countries.

What if my order says delivered, but I haven’t received it? Check around your property and with neighbors. If it’s still missing, contact the carrier with your tracking number, then Auto Doc support if needed.

Can I change my shipping address after ordering? Address changes are possible only before shipping. Contact Auto Doc customer service immediately if you need to update it.

Is insurance included with my shipment? Auto Doc packages usually come with standard shipping insurance. Check their shipping policy or ask for support for details.

Link to Official Help Center

For more info on shipping and returns, visit: https://www.autodoc.de/help

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