Alza package tracking

Track Your Alza Order — Tech & Lifestyle Europe-Wide

Alza.sk (Alza.cz) is a popular Central European retailer offering electronics, toys, home goods, and more. Their wide product range and in-house delivery services mean tracking is essential for time-sensitive items.

Using a Tracking Number

  • Once shipped, Alza sends you a tracking number which you can use to track via courier (usually Alza’s service or Czech Post/DPD):
  • Copy the number from your confirmation email.
  • Paste it into the assigned carrier’s official tracker.
  • View updates such as pickup, hub arrival, and final delivery.

Tracking is typically visible within a few hours after dispatch.

Tracking Through Your Alza Account

  • Log in to Alza.sk or Alza.cz.
  • Go to My Orders (Môj účet).
  • Select your order, and tracking details will be visible once dispatched.

This provides centralized tracking without searching email.

Using PackyApp

  • Use PackyApp to manage multiple orders centrally:
  • Enter your Alza tracking number and click Track.
  • Get real-time updates, including handoff to couriers like Czech Post or DPD.

Useful when Alza transfers delivery to a local courier.

Alza Tracking Number Patterns

CarrierExample NumberFormat
Alza (in-house)A1600123456Starts with “A”, followed by digits
Czech PostRR123456789CZ“RR” prefix, 9 digits, and CZ suffix
DPD12345678901212-digit numeric
GLS123456789012313-digit numeric

Alza’s confirmation email states exactly which service is used.

Carriers Used by Alza

  • Alza Delivery Service – In-house delivery, common in Slovakia and Czechia
  • Czech Post (Česká pošta) – Regular postal deliveries
  • DPD / GLS – Used for larger shipments or pickups across Europe

Courier selection depends on item type, size, and delivery address.

Delivery Status Glossary

StatusMeaningNext Step
Label CreatedLabel printed, order prepared in the warehouseWait 2–6 hours
Picked UpCourier or Alza service collected the boxNo action
In TransitOn its way through hubs or a logistics networkTrack for updates
At Local DepotReached the local courier warehouseNo
Out for DeliveryCourier delivering todayBe ready to receive
DeliveredThe package is marked as deliveredCollect and inspect
Delivery AttemptedThe courier could not reach the addressFollow the courier instructions
ExceptionDelay due to weather, address, or customsContact Alza or a courier

Alza often updates its platform alongside courier updates.

FAQs & Advice

Tracking not showing yet? Give 2–6 hours after shipping for the label and tracking to activate. Courier updates may follow.

How long for delivery? In-house (Slovakia/Czechia): 1–2 days. International Europe: 2–5 days. Shipping outside the EU may take 7–14 days.

Shows delivered, but missing? Check parcel lockers, ask neighbors. If missing after 24 hours, contact the courier, then Alza.

Can I reroute my delivery? Alza's in-house deliveries may be redirected via customer service. Courier reroutes depend on the provider's policy.

Official Help Center

For full support and more info: Alza Customer Service