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Czech Republic Post delivery tracking
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Czech Republic Post
https://www.ceskaposta.cz
Czech Republic Post Tracking Numbers
What is a Czech Republic Post Tracking Number?
A Czech Republic Post tracking number — officially called a podací číslo (posting number) — is a unique alphanumeric identifier assigned to trackable postal items handled by Česká pošta, s.p. (Czech Post), the state enterprise that serves as the designated universal postal service provider in the Czech Republic. Czech Post provides domestic and international mail and parcel services and is a member of the Universal Postal Union (UPU). Its Track & Trace system, accessible at postaonline.cz/en/trackandtrace, allows customers to follow tracked items in real time. Not every postal product is tracked; tracking is available only for specific service types listed by Czech Post.
Where to Find Czech Republic Post Tracking Numbers
The posting number is printed on the proof-of-posting receipt given to the sender at the post office counter when the item is lodged. For registered mail and parcels, the tracking code also appears on the label affixed to the item. E-commerce merchants who use Czech Post as their fulfilment carrier will include the tracking number in the order dispatch email. International senders shipping to the Czech Republic will find the tracking number (assigned by the origin country's post) on the dispatch documents. Recipients who have not received a tracking number should contact the sender directly. Tracking can be performed at the official portal or via the Pošta Online mobile application.
Czech Republic Post Tracking Number Formats
Czech Post tracking numbers (posting numbers) follow the structure: Prefix + 9–10 digit code + Suffix. The prefix is usually two letters indicating the service type; the suffix is either the ISO 2-letter country code (e.g. CZ for domestic, GB, DE, etc. for international origin) or a single letter identifying a specific distribution hub. Key domestic service prefixes:
- DR, DE, DV — Balík Do ruky / Parcel Delivery To Hand
- BN — Oversized parcel
- EE … CZ — EMS domestic
- NB, NR — Balíkovna (parcel locker / pick-up point service)
- ND — Balíkovna na adresu (home delivery via Balíkovna)
- RR, BA — Registered mail
International outgoing items use: CE … CZ (commercial parcel), EM … CZ (EMS international). Example posting number: DR1234567890C. Upper- and lowercase letters are both accepted.
Czech Republic Post Tracking Statuses
Common Czech Republic Post Tracking Statuses and Their Meanings
| Original Status | Translated Status | Description | Action Required |
|---|---|---|---|
| Zásilka podána | Item accepted / Posted | The item has been accepted and registered in the Czech Post system at the origin branch. | None — tracking journey has started. |
| Zásilka přijata depocentrem | Received at distribution centre | The item has arrived at a regional Czech Post sorting or distribution centre. | None. |
| Zásilka přepravována | In transit | The item is being transported between postal facilities. | None — allow standard transit times. |
| Zásilka připravena k doručení | Ready for delivery | The item has reached the local delivery depot and is being prepared for the delivery round. | None — delivery expected soon. |
| Zásilka doručována | Out for delivery | The postal carrier is on the delivery round and will attempt delivery at the recipient's address. | Ensure someone is available at the address. |
| Zásilka doručena | Delivered | The item has been successfully delivered to the recipient or an authorised person. | None — delivery complete. |
| Zásilka uložena | Held at post office | Delivery was attempted but unsuccessful (recipient absent). The item is being held at the local post office or Balíkovna point for collection. | Collect the item at the indicated location within the notice period (usually 15 days). |
| Zásilka vrácena odesílateli | Returned to sender | The item could not be delivered and has been returned to the sender. | Contact the sender to arrange reshipment. |
| Zásilka zadržena celními orgány | Held by customs | The item is being reviewed by Czech or destination-country customs authorities. | Recipient may need to pay duties or provide import documentation. |
| Zásilka ve zpracování | Being processed | The item is undergoing scanning or administrative processing at a facility. | None — temporary processing state. |
Comparison of Czech Republic Post Mailing Services
| Service | Pricing Structure | Delivery Speed | Features |
|---|---|---|---|
| Balík Do ruky (Parcel To Hand) | Size-based (S–XL): CZK 129–419 | Next business day in most areas | Full tracking, signature, SMS/email notifications, up to 31.5 kg, size up to XL (longest side ≤200 cm) |
| Balíkovna | Weight-based economy tariff | Next business day to collection point | Tracking, collection at 3,500+ Balíkovna points and lockers, no signature required at delivery |
| EMS — Domestic | Premium tariff | Delivered by 14:00 next working day | Express, full tracking, signature, up to 10 kg, Saturday delivery available, declared value up to CZK 100,000 |
| Registered Mail (Doporučený dopis) | Flat supplement on postage | Next working day (domestic) | Tracking, signature, proof of delivery |
| EMS — International | Zone- and weight-based premium tariff | Priority international, varies by country | Full tracking, signature, customs documentation |
Contact Information for Czech Republic Post
Czech Republic Post Customer Service Channels
- Phone: +420 210 123 456 (Call Centre, Monday–Friday 08:00–18:00)
- Email: [email protected]
- Official filing email: [email protected]
- Website: Official Track & Trace portal
- Mobile App: Pošta Online (iOS and Android)
- Social Media: Available via the official Czech Post Facebook and LinkedIn pages
