Bpost International delivery tracking
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Bpost International
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+32 2 276 22 74
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Bpost International Tracking Numbers
What is a Bpost International Tracking Number?
A Bpost International tracking number is the unique code assigned to parcels and letters sent abroad through bpost, the national postal operator of Belgium. Bpost (formerly known as De Post / La Poste) is a publicly listed company headquartered in Brussels, Belgium, and its international division delivers to more than 220 countries and territories worldwide. The tracking number allows senders and recipients to monitor a shipment's status from the moment it is accepted in Belgium through customs and final delivery at the destination.
Where to Find Bpost International Tracking Numbers
When you post a tracked item at a bpost office or parcel point in Belgium, the receipt will include the tracking number. Online senders who use the bpost.be portal or a connected e-commerce platform will find the tracking number in their shipment overview. If you are the recipient, the sender — whether an individual or a business — should provide you with the tracking number. You can also find it in the shipping confirmation email from online retailers. Tracking is accessible via track.bpost.be or the My bpost app.
Bpost International Tracking Number Formats
Bpost International uses several tracking number formats depending on the service used:
- Standard UPU 13-character code: Two letters + nine digits + country code BE — for example, CE123456789BE. The first letter often indicates service type (e.g., C for parcels, R for registered mail, E for EMS).
- 24-digit barcode: A purely numeric string beginning with 3299 or 3232, used for certain domestic and international parcel services.
- 13-character registered mail barcode: Begins with the letter R, used for international registered letters.
Bpost International Tracking Statuses
Common Bpost International Tracking Statuses and Their Meanings
| Original Status | Translated Status | Description | Action Required |
|---|---|---|---|
| Item accepted | The parcel has been handed over to bpost and registered in the system at a post office or parcel point. | None. Your parcel is in the network. | |
| In Sort | The parcel is being processed at a regional sorting or distribution center in Belgium. | None. Processing typically completes within hours. | |
| Item dispatched | The parcel has left the initial bpost sorting facility and is in transit toward its next destination. | None. | |
| On Route / In Transit | The parcel is actively moving between bpost hubs or between Belgium and the destination country. | None. Monitor for further updates. | |
| Arrived at destination country | The parcel has reached the destination country and has been handed to the local postal or delivery partner. | None. Subsequent tracking may be on the destination carrier's website. | |
| Customs | The parcel is undergoing customs inspection at export (Belgium) or import (destination country). | The recipient may need to pay customs duties or provide identification. | |
| For Delivery | The parcel is with a local courier and is scheduled for delivery today. | Be present at the delivery address. | |
| Delivered | The parcel has been successfully delivered and, if required, signed for by the recipient. | None. Contact bpost if you have not received your parcel. | |
| Delivery attempted | The courier could not complete delivery — the recipient was absent or the address was inaccessible. | Follow the advice on the delivery notice or rearrange delivery through the My bpost app. | |
| Available for collection | After a failed delivery attempt, the parcel is held at a local post office or bpost point for collection. | Bring your ID and delivery notice to the collection point within the specified period. | |
| Return to sender | The parcel has been returned to the original sender in Belgium. | Contact the sender to arrange reshipping. |
Contact Information for Bpost International
Bpost International Customer Service Channels
- Phone (Belgium): 022 01 23 45 (bpost general customer service, Monday–Friday)
- Email: Not publicly listed (use the contact form at bpost.be)
- Website: Bpost International Track & Trace
- App: My bpost app (available on iOS and Android)
- Social Media: Twitter/X @bpost_en; Facebook facebook.com/bpost