Mexico Post delivery tracking

Mexico Post tracking numbers

What is the Mexico Post tracking number?

Mexico Post provides tracking numbers that give customers insight into the status of their shipments. With this number, users can track the progress of their parcels both within Mexico and internationally. Updates on delivery attempts, customs clearance, and arrival are available, ensuring a smooth shipping process.

Where to find Mexico Post tracking numbers

If you don’t have a tracking number for a Mexico Post shipment, it can usually be found on the shipping receipt issued when the item was sent. Online retailers often provide tracking numbers in their shipping confirmation emails. For registered or express mail, the number is printed on the receipt, and it should have been provided to you at the time of posting. In case you misplaced it, you can visit the local post office with the shipment details to request the tracking number. If you're unsure, customer service can assist by looking up the shipment using other identifying information.

Mexico Post tracking number formats

The format of the Mexico Post (Correos de México) track number consists of 13 characters RP738422308MX:

  • The first two letters (RP) are the code for the type of shipment:

  • R (Registered Mail) is a registered shipment.

  • P (Parcel) is a parcel.

  • Nine digits (738422308) are a unique identifier for the parcel.

  • The last two letters (MX) are the code for the sending country according to the ISO 3166-1 alpha-2 standard (Mexico).

Mexico Post tracking statuses

Common Mexico Post tracking statuses and their meanings

Status

Description

Action Required

Shipment received by postal service

The item has been received by the postal service.

No action required.

Processing at the origin facility

The item is being processed at the origin facility.

No action required.

Departure from the origin office of exchange

The item has departed the origin country’s sorting facility.

No action required.

Arrival at the destination country’s office of exchange

The item has arrived at the destination country's sorting facility.

No action required.

Customs clearance initiated

Customs processing for the item has started.

Wait for customs clearance.

Held by customs

The item is being held by customs for further inspection.

Provide any necessary documentation or pay duties if required.

Released from customs

The item has cleared customs and is ready for further processing.

No action required.

Processing at the destination facility

The item is being processed at the destination facility.

No action required.

Out for delivery

The item is out for delivery to the recipient.

Be available to receive the item.

Unsuccessful delivery attempt

The delivery attempt was unsuccessful, the recipient unavailable.

Contact the postal service to arrange redelivery or pickup.

Final delivery

The item has been successfully delivered.

No action required.

Comparison of Mexico Post mailing services

Service

Pricing Structure

Delivery Speeds

Additional Features

Maximum Weight

Registered mail

Approx. $10 - $15 for a domestic shipment (up to 0.5 kg)

2-5 business days (within Mexico)

Tracking, signature required, proof of delivery

Up to 2 kg

Domestic shipments

Pricing varies by weight and size, e.g., $5 for 0.5 kg, $10 for 2 kg

1-5 business days within Mexico

Insurance options, tracking available

Up to 30 kg

Express mail (EMS)

Approx. $20 - $30 for domestic shipments (up to 0.5 kg)

1-2 business days within Mexico

Priority service, tracking, delivery confirmation, insurance

Up to 30 kg

Contact information for Mexico Post

Mexico Post customer service channels

  1. Phone: 55 51304100

This is the main customer service phone number for Mexico Post. You can call this number to inquire about shipping, parcel tracking, or any other postal-related queries within Mexico. It is available for calls made from within the country.

  1. Email: [email protected]

This email address is the official customer support email for Mexico Post. You can use it to send inquiries or issues related to shipping, delivery, tracking, or any other services provided by the Mexican postal service. It is a good option if you need a written response or if you have detailed questions.

  1. Website: https://www.gob.mx/correosdemexico

This is the official website for Mexico Post, where you can find a range of services, including tracking tools, postal rates, and general information about available services. The website provides customer service resources, news, and important updates regarding postal operations in Mexico.