Colissimo delivery tracking

About Colissimo

Colissimo is a prominent courier service in France, specializing in parcel delivery for both individuals and businesses. It is part of the La Poste group and offers reliable shipping solutions domestically and internationally. Colissimo stands out for its efficient tracking system and flexible delivery options, including home delivery and pickup points. The service operates across France and extends its reach to various countries in Europe and beyond, ensuring fast and secure deliveries. With a focus on customer satisfaction, Colissimo is a trusted choice for hassle-free shipping.

How to Track a Package with Colissimo

Tracking a parcel with Colissimo is an easy process. Start by finding your Colissimo tracking number, usually given by the sender once the package is shipped. To track your delivery, follow these steps:

1. Visit the official Colissimo website or the Packy platform.
2. Enter your tracking number in the designated search bar.
3. Click on the “Track” button and wait for the shipping information about your order to load.

This tracker will provide real-time updates on your package's status and location.

Detailed tracking statuses Colissimo

Colissimo provides various tracking statuses to keep customers informed about their parcels' journey. Here’s a detailed list of the known tracking statuses and their meanings:

1. Package Created: This status indicates that the shipping label has been generated, but the parcel has not yet been handed over to Colissimo. The package is still with the sender.
2. In Transit: This status shows that the package is on its way to the destination. It has been collected by Colissimo and is moving through their network.
3. Arrived at Colissimo Facility: The package has reached a Colissimo sorting center. It will be processed for delivery from here.
4. Out for Delivery: The parcel is on the delivery vehicle and is scheduled to be delivered that day. You can expect it to arrive soon.
5. Delivered: This status confirms that the package has been successfully delivered to the recipient. It may include details such as the delivery location or the name of the person who received it.
6. Delivery Attempted: A delivery attempt was made, but the package could not be delivered due to various reasons (e.g., recipient not available). A notice will usually be left for the recipient to arrange redelivery or pickup.
7. Returned to Sender: The package is being returned to the sender for reasons such as failed delivery attempts, incorrect address, or recipient refusal.
8. In Customs: This status is applicable for international shipments. It indicates that the parcel is undergoing customs clearance, which may take additional time depending on the regulations of the destination country.
9. On Hold: The package is temporarily held for various reasons, such as missing information or payment issues. Customers should contact Colissimo for further instructions.
10. Lost in Transit: If a package cannot be located after extensive searching, it may be marked as lost in transit. Customers are advised to reach out to Colissimo for claims or further assistance.

These statuses provide customers with a clear understanding of where their package is during the shipping process, allowing for better planning and expectations regarding their delivery.