How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the “Find package” button. The system will then begin tracking the package’s journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store’s account, find the “My Orders” section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store’s customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package’s movement.

Canada Post delivery tracking

C

Canada Post
https://www.canadapost.ca
Support
1 866 607 6301

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Rating

4.9

Canada Post tracking numbers

What is the Canada Post tracking number?

For shipments sent via Canada Post, a tracking number serves as the primary tool for customers to track their parcels during transit. This number enables individuals to check the status of their shipments at various stages, such as pickup, processing, customs clearance, and final delivery. Whether it's a local delivery within Canada or an international shipment, the tracking number provides updates, making it easier to manage and anticipate delivery times.

Where to find Canada Post tracking numbers

If you’re unable to find the tracking number for a Canada Post shipment, it’s usually included in the shipping confirmation email or text message sent when the package was dispatched. Check your online order receipt or the seller’s confirmation for the tracking information. If you did not receive any tracking information, contact Canada Post customer service or the seller to get the tracking number. Additionally, if you mailed the item at a post office, the receipt should also contain the tracking number.

Canada Post tracking number formats

The tracking number format for Canada Post, like the example LM203403769CA, generally follows a specific pattern:

First two letters (LM): These represent a specific type of service or a code used by Canada Post for the particular package or service being used.
Next nine digits (203403769): These are the unique tracking digits assigned to the specific package. They help Canada Post track and identify your parcel as it moves through their system.
Last two letters (CA): These letters represent the country of origin, in this case, Canada. This is often the country code (CA for Canada).

Canada Post tracking statuses

Common Canada Post tracking statuses and their meanings

Status	Description	Action Required
Item accepted at the Post Office	The item was received and accepted by the post office.	None
International item being forwarded to destination country	The item is being forwarded from the origin country to the destination.	None
Item presented to customs	The item has been presented for customs processing.	Wait for customs clearance.
Item has arrived in a foreign country	The item has arrived in the destination country.	None
International shipment has arrived in a foreign country	The international shipment has been received by the destination country.	None
Item processed	The item has been processed at a USPS facility.	None
Item has arrived at the delivery office in the destination country	The item has arrived at the local delivery office.	Wait for delivery
Forwarded	The item was forwarded to another address or location.	Wait for delivery or update.
Arrived at Post Office	The item has arrived at the destination post office.	Wait for delivery
Processing at USPS Facility	The item is being processed at a USPS facility.	None
Out for Delivery	The item is out for delivery to the recipient.	Wait for delivery
Arrived at USPS Regional Destination Facility	The item has arrived at the regional destination facility.	None
Departed USPS Regional Facility	The item has left the regional USPS facility for delivery.	None
Item redirected to recipient's new address	The item was redirected to the recipient's new address.	Wait for delivery
Delivered, In/At Mailbox	The item was successfully delivered to the recipient’s mailbox.	None

Comparison of Canada Post mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
Regular Parcel	$10 - $30 (domestic)	from 2 to 13 business days	Standard service for domestic shipments	30 kg
Expedited Parcel	$15 - $50 (domestic)	from 1 to 13 business days	Faster delivery, tracking, and delivery confirmation	30 kg
Xpresspost	$25 - $60 (domestic)	from 1 to 2 business days	Priority delivery with full tracking and delivery guarantee	30 kg
Priority	$40 - $100 (domestic)	within 7 business days	Fastest service for domestic shipments	30 kg
Light Packet	$5 - $15 (domestic)	Varies by destination	Basic service for lightweight parcels, tracking available	Maximum weight is 500 g
Small Packet	$10 - $30 (domestic, USA & International)	Varies by destination	Light parcels, no tracking for some destinations	1 kg (USA) and 2 kg (International)
Xpresspost-USA and International	$30 - $75 (USA & International)	Varies by destination, typically 1–2 days	Fast delivery with tracking and on-time guarantee for USA and International	Maximum weight is 30 kg (USA) and 20 to 30 kg (depending on the international destination)
International Parcel	$20 - $50 (international)	Varies by destination	No on-time guarantee, tracking available	No on time guarantee
Priority Worldwide	$60 - $150 (international)	in 2–3 business days	Fast international delivery with tracking and guarantee	30 kg (depending on destination)
Expedited Parcel USA	$30 - $70 (USA)	Varies, typically 2–7 business days	Expedited shipping with tracking to the USA	30 kg

Contact information for Canada Post

Canada Post customer service channels

Canada Post provides customer service through two main channels: phone support and their website.

The phone number for customer service is 1-866-607-6301. By calling this number, customers can speak directly with a representative to inquire about tracking packages, address delivery issues, or get help with general postal services. The line is available during business hours, though wait times may vary depending on call volume.
The Canada Post website, available at www.canadapost.ca, offers a wide range of online services. Through the site, customers can track packages, find postal rates, locate nearby post offices, and manage services such as mail forwarding. The website also has a "Contact Us" page for submitting inquiries and requests for support. It allows customers to handle various postal tasks such as booking courier services and paying for postage online. If further assistance is needed, the site offers options to connect with customer service.

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