How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

General Express delivery tracking

G

General Express
https://www.general-express.ru
Support
8(495) 975-72-60

[email protected]
Rating

4.1

For online stores

Branded package tracking

Give customers a branded tracking page for General Express shipments, with clear, normalized delivery statuses throughout the journey.

Start with API

For platforms and logistics companies

Automated shipment tracking

Track General Express and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.

Explore the Tracking API

For developers

General Express parcel tracking API

Add General Express tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.

View API documentation

About General Express

General Express is a top-tier courier, especially if you need documents or packages to absolutely zoom. They really know their stuff for both domestic trips and international hauls, and they've got custom options for folks no matter if you're a big business or just sending a gift. If time is tight, these are your guys. They truly make good on getting things moved fast, covering huge chunks of Russia and many important spots internationally. You'll love their real-time tracking, for one. Plus, the prices won't break the bank. They genuinely care that you're happy, which is why so many folks pick them for quick shipments.

How to Track a Package with General Express

Figuring out where your General Express package is? It's pretty straightforward, honestly. First off, get your tracking number. The sender typically gives it to you once they've sent the package on its way, you know? Then, you're ready to track.

Visit the official General Express website.
Pop your tracking number into the designated field.
Hit the "Track" button to see where your delivery is at.

Once you've done that, you'll receive real-time updates on your package's exact location and its estimated delivery window. This means you're totally in the know, from start to finish. Pretty neat, huh?

General ExpressDetailed tracking statuses

General Express throws out some pretty detailed tracking statuses. But what do they all mean? No worries, we're going to break down the common ones you're likely to spot while your package is on its way.

Order Received: Congrats, your order just landed! The system has all the shipment details logged, totally ready to roll.
Package Dispatched: General Express just picked up your parcel. It's officially on its way to the sorting facility now, meaning your stuff is in transit and about to get processed.
In Transit: Your parcel is on the move, heading straight for you. It might update several times, as it hits various points on its journey.
Arrived at Sorting Facility: Your package just landed at a sorting center. They'll process it here, figuring out the absolute quickest way for it to get to your door.
Out for Delivery: Good news! Your parcel is on the truck right now, likely showing up today. Is someone there to grab it?
Delivered: Success! Your parcel made it to the right address. You'll usually get confirmation, sometimes even with a timestamp.
Delivery Attempted: They tried to deliver it, but nobody was around to sign. You'll usually find a note telling you exactly what to do next, like how to arrange a redelivery or where you can pick it up.
Held for Pickup: Your package is chilling at a specific spot for you. Maybe a local office, or one of their partner locations. Just swing by to collect it. But remember your ID and any necessary paperwork!
Return to Sender: Uh oh, something went wrong, and they couldn't deliver your parcel. Maybe the address was off? Anyway, it's heading back to where it came from.
Pending: This means there's a hitch with your shipment that needs solving. Could be missing paperwork, maybe a payment problem. Something's holding it up, for sure.
Cancelled: The shipment's off. Either the sender called it off or General Express did it, for whatever reason. It's not coming.

Knowing these statuses really helps. You'll track your parcel way better and always know what's coming next during its whole journey with General Express.

Other carriers in Asia

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