How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Chile Post delivery tracking

C

Chile Post
https://www.correos.cl
Support
+562 600 950 2020

[email protected]
Rating

4.5

For online stores

Branded package tracking

Give customers a branded tracking page for Chile Post shipments, with clear, normalized delivery statuses throughout the journey.

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Automated shipment tracking

Track Chile Post and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.

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For developers

Chile Post parcel tracking API

Add Chile Post tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.

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Chile Post Tracking Numbers

What is a Chile Post Tracking Number?

A Chile Post tracking number is the unique identifier assigned to mail items and parcels handled by Correos Chile (officially Empresa de Correos de Chile), the national postal service of Chile. Constituted as a state-owned company in 1981, Correos Chile is one of South America's largest postal operators, delivering letters, parcels, and documents to every address in Chile as well as internationally via the Universal Postal Union (UPU) network. The tracking number enables senders and recipients to follow a shipment from acceptance through domestic transit and final delivery or international handover.

Where to Find Chile Post Tracking Numbers

When a parcel or registered item is deposited at a Correos Chile branch, the sender receives a receipt that includes the tracking number. For international shipments sent to Chile, the tracking number is provided by the foreign postal service and can be entered on the Correos Chile website. If you purchased goods online from a Chilean seller, the tracking number will appear in your order tracking section or in the shipping confirmation email. For domestic registered mail, the tracking number is printed on the barcode label affixed to the item. You can track at correos.cl using the "Consulta de Envíos" or "Seguimiento" section.

Chile Post Tracking Number Formats

Chile Post uses two main tracking number formats:

UPU 13-character international format: Two letters + nine digits + country code CL. The first letter indicates service type — R for registered small packets, C for parcels, and E for EMS express mail. Example: CC123456789CL or EE123456785CL.
Domestic 26-digit barcode: Used for domestic parcels and courier services, a purely numeric code of 26 digits printed on the parcel label.

Chile Post Tracking Statuses

Common Chile Post Tracking Statuses and Their Meanings

Original Status	Translated Status	Description	Action Required
Ingresado / Aceptado	Accepted	The item has been accepted at a Correos Chile branch and entered into the tracking system.	None. Your shipment is registered.
En tránsito	In Transit	The item is moving between Correos Chile processing centers or postal facilities toward the destination.	None. Monitor for updates.
En distribución / Salida para distribución	Out for Delivery	The item has left the local distribution center and is with the carrier for delivery to the recipient's address today.	Be present at the delivery address.
Para retirar / A disposición	To Collect / Available for Pickup	The item is ready for collection at a nearby Correos Chile office or pickup point.	Bring your ID and tracking number to the specified branch to collect.
Entregado	Delivered	The item has been successfully delivered to the recipient at the address.	None. Contact Correos Chile if you did not receive it.
Intento de entrega	Delivery Attempted	The carrier attempted delivery but was unable to complete it (no one home, closed premises, etc.).	Follow the instructions on the notice left, or contact 600 950 2020 to arrange redelivery.
Devuelto	Returned	The item is being returned to the sender because delivery could not be completed within the allowed time.	Contact the sender to arrange a new shipment with corrected details.
Cancelado	Cancelled	The shipment has been cancelled and will not be delivered.	Contact Correos Chile or the sender for clarification.
Despacho Internacional	International Dispatch	The item has been dispatched from Chile and is heading to the destination country.	None. Subsequent tracking may be on the destination country's postal website.

Contact Information for Chile Post

Chile Post Customer Service Channels

Phone (from landline): 600 950 2020
Phone (from mobile): 22 956 0303
Email: Not publicly listed (use the contact form at correos.cl)
Website: correos.cl — Official Tracking (Seguimiento)
Social Media: Twitter/X @CorreosChile; Facebook facebook.com/CorreosChile

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