XZG delivery tracking

XZG tracking numbers

1.1 What is an XZG tracking number?

The tracking number used by XZG is an essential identifier that links all shipment data throughout the logistics chain. This code is unique for each parcel and allows both the sender and the recipient to access detailed tracking information. The XZG tracking system updates the package’s status at every critical point,such as collection, sorting, international transit, customs inspections, and last-mile delivery.

Customers can track their parcels easily via the XZG website or through partner tracking tools, ensuring they stay informed of any changes or delays. The tracking number also serves as a reference in customer service inquiries, making it easier to address questions or concerns about the shipment’s progress.

1.2 Where to find XZG tracking numbers

If you cannot find the tracking number for your XZG shipment:

  • Verify your messages from the seller or marketplace: The tracking number might have been sent via SMS, email, or within your order details online.
  • Check your spam or junk mail folder: Sometimes important messages get filtered incorrectly.
  • Log in to your account on the sales platform. The number might appear in your order history after the shipment is processed.
  • Contact XZG customer support: Provide your order details so they can help locate your tracking number.

This way, you can ensure you have the necessary information to track your package.

1.3 XZG tracking number formats

Here is the description of the tracking number format for the XZG delivery service using the example number XZG032282237WL:

Prefix (XZG): The first three letters indicate the name of the delivery service — XZG.

Numeric part (032282237): This is a unique identification number for the package consisting of 9 digits. It serves to track the specific shipment within the company’s system.

Suffix (WL): The last two letters may represent the type of shipment, region, or be used internally by the company to identify the route or service (for example, "WL" could be an internal code).

This format allows easy identification and tracking of packages within the XZG delivery system.

2.1 Common XZG tracking statuses and their meanings

StatusDescriptionAction Required
Cargo left the operation centreThe package has left the operation centreWait for further updates
Arrived at the collection pointThe package has arrived at the collection pointVerify the delivery address
Arrived at East China warehouseThe package arrived at the East China warehouseWait for shipment to the airport
Left East China warehouseThe package left the East China warehouseAwait arrival at the destination airport
Arrived at Shanghai Pudong AirportThe package arrived at Shanghai Pudong AirportPossible customs processing
Flight departure from ShanghaiThe flight departed from ShanghaiWait for arrival in the destination country
Arrived at JFK AirportThe package arrived at JFK International Airport, NYCustoms clearance
Customs clearance completedCustoms clearance completedProceed to the destination transportation
Arrived at the NY Brooklyn warehouseThe package arrived at the New York, Brooklyn warehousePreparing for regional transportation
Accepted at USPS Regional FacilityThe package was accepted at the USPS regional facilityPreparing for shipment
Departed USPS Regional FacilityDeparted USPS regional facilityAwait next delivery stop
Arrived at USPS FacilityThe package arrived at the USPS facilityProcessing and sorting
Departed USPS FacilityDeparted USPS facilityIn transit to the post office
Arrived at the Post OfficeThe package arrived at the post officeAwait delivery
Out for DeliveryThe package is out for deliveryPrepare to receive the package
DeliveredThe package is delivered to the recipient or left at the doorstepConfirm receipt of the package


3. Comparison of XZG mailing services

ServicePricing StructureDelivery SpeedsAdditional FeaturesMaximum Weight
US Express Small PackageStarting from $12 per 500g, weight-based5–8 business daysDoor-to-door, tracking, and customs supportUp to 2 kg
Japan Express Small PackageStarting from $14 per 500g, weight-based6–9 business daysTracking, fast customs clearanceUp to 2 kg
European DHL LineStarting from $20 per kg4–7 business daysDHL network, insured deliveryUp to 5 kg
International EMSFlat rate $25 per kg7–14 business daysPriority mail, tracking, and reliableUp to 30 kg
International ParcelFrom $10 per kg, varies by destination10–20 business daysStandard shipping, economy optionUp to 20 kg
International E-PacketStarting from $8 per 500g7–14 business daysAffordable, tracking, limited sizeUp to 2 kg


4. Contact information for XZG

4.1 XZG customer service channels

1. Phone

Customers can contact XZG’s customer service via phone at 18567934780. This direct line offers real-time assistance for urgent issues such as shipment tracking problems, delivery inquiries, or service disruptions. Phone support is typically the fastest way to get personalised help from a customer service representative.

2. Email

For less time-sensitive requests or detailed correspondence, customers can use the email address [email protected]. This channel is suitable for sending documents, requesting comprehensive shipment updates, filing complaints, or asking questions that require more thorough explanations. Email support allows customers to maintain a written record of their communications with the company.

3. Website

The official XZG website, accessible at https://www.xingzhougang.com/#/home, offers a variety of self-service options. Customers can track their shipments directly, consult frequently asked questions (FAQs), and find detailed information about XZG’s services and pricing. Additionally, the website provides contact forms to submit inquiries or service requests, ensuring convenient communication even outside regular phone support hours.