How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

XZG delivery tracking

X

XZG
https://xingzhougang.com/
Support
18567934780

[email protected]
Rating

5

XZG tracking numbers

1.1 What is an XZG tracking number?

The tracking number used by XZG is an essential identifier that links all shipment data throughout the logistics chain. This code is unique for each parcel and allows both the sender and the recipient to access detailed tracking information. The XZG tracking system updates the package’s status at every critical point,such as collection, sorting, international transit, customs inspections, and last-mile delivery.

Customers can track their parcels easily via the XZG website or through partner tracking tools, ensuring they stay informed of any changes or delays. The tracking number also serves as a reference in customer service inquiries, making it easier to address questions or concerns about the shipment’s progress.

1.2 Where to find XZG tracking numbers

If you cannot find the tracking number for your XZG shipment:

Verify your messages from the seller or marketplace: The tracking number might have been sent via SMS, email, or within your order details online.
Check your spam or junk mail folder: Sometimes important messages get filtered incorrectly.
Log in to your account on the sales platform. The number might appear in your order history after the shipment is processed.
Contact XZG customer support: Provide your order details so they can help locate your tracking number.

This way, you can ensure you have the necessary information to track your package.

1.3 XZG tracking number formats

Here is the description of the tracking number format for the XZG delivery service using the example number XZG032282237WL:

Prefix (XZG): The first three letters indicate the name of the delivery service — XZG.

Numeric part (032282237): This is a unique identification number for the package consisting of 9 digits. It serves to track the specific shipment within the company’s system.

Suffix (WL): The last two letters may represent the type of shipment, region, or be used internally by the company to identify the route or service (for example, "WL" could be an internal code).

This format allows easy identification and tracking of packages within the XZG delivery system.

2.1 Common XZG tracking statuses and their meanings

Status	Description	Action Required
Cargo left the operation centre	The package has left the operation centre	Wait for further updates
Arrived at the collection point	The package has arrived at the collection point	Verify the delivery address
Arrived at East China warehouse	The package arrived at the East China warehouse	Wait for shipment to the airport
Left East China warehouse	The package left the East China warehouse	Await arrival at the destination airport
Arrived at Shanghai Pudong Airport	The package arrived at Shanghai Pudong Airport	Possible customs processing
Flight departure from Shanghai	The flight departed from Shanghai	Wait for arrival in the destination country
Arrived at JFK Airport	The package arrived at JFK International Airport, NY	Customs clearance
Customs clearance completed	Customs clearance completed	Proceed to the destination transportation
Arrived at the NY Brooklyn warehouse	The package arrived at the New York, Brooklyn warehouse	Preparing for regional transportation
Accepted at USPS Regional Facility	The package was accepted at the USPS regional facility	Preparing for shipment
Departed USPS Regional Facility	Departed USPS regional facility	Await next delivery stop
Arrived at USPS Facility	The package arrived at the USPS facility	Processing and sorting
Departed USPS Facility	Departed USPS facility	In transit to the post office
Arrived at the Post Office	The package arrived at the post office	Await delivery
Out for Delivery	The package is out for delivery	Prepare to receive the package
Delivered	The package is delivered to the recipient or left at the doorstep	Confirm receipt of the package

3. Comparison of XZG mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
US Express Small Package	Starting from $12 per 500g, weight-based	5–8 business days	Door-to-door, tracking, and customs support	Up to 2 kg
Japan Express Small Package	Starting from $14 per 500g, weight-based	6–9 business days	Tracking, fast customs clearance	Up to 2 kg
European DHL Line	Starting from $20 per kg	4–7 business days	DHL network, insured delivery	Up to 5 kg
International EMS	Flat rate $25 per kg	7–14 business days	Priority mail, tracking, and reliable	Up to 30 kg
International Parcel	From $10 per kg, varies by destination	10–20 business days	Standard shipping, economy option	Up to 20 kg
International E-Packet	Starting from $8 per 500g	7–14 business days	Affordable, tracking, limited size	Up to 2 kg

4. Contact information for XZG

4.1 XZG customer service channels

1. Phone

Customers can contact XZG’s customer service via phone at 18567934780. This direct line offers real-time assistance for urgent issues such as shipment tracking problems, delivery inquiries, or service disruptions. Phone support is typically the fastest way to get personalised help from a customer service representative.

2. Email

For less time-sensitive requests or detailed correspondence, customers can use the email address [email protected]. This channel is suitable for sending documents, requesting comprehensive shipment updates, filing complaints, or asking questions that require more thorough explanations. Email support allows customers to maintain a written record of their communications with the company.

3. Website

The official XZG website, accessible at https://www.xingzhougang.com/#/home, offers a variety of self-service options. Customers can track their shipments directly, consult frequently asked questions (FAQs), and find detailed information about XZG’s services and pricing. Additionally, the website provides contact forms to submit inquiries or service requests, ensuring convenient communication even outside regular phone support hours.

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