How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

TWB delivery tracking

T

TWB
http://www.twbgo.com/
Support
+86 755-2721-0810

[email protected]
Rating

4.9

TWB tracking numbers

1.1 What is a TWB tracking number?

For TWB, the track number is an indispensable tool for informing customers and controlling internal processes. It is not just a code - it is a chain of events, each of which is displayed in real time. The client can see all key stages of delivery: warehousing, shipment, arrival at logistics hubs, and transfer to the courier.

The system provides transparency, which is especially important for corporate clients who work with large consignments of goods. The number of complaints is reduced, consumer loyalty increases, and the resolution of disputes is simplified. TWB actively integrates track numbers with SMS or email notifications, which makes use even more convenient.

1.2 Where to find TWB tracking numbers

TWB provides tracking through marketplaces or e-commerce sites. If you did not find it immediately after purchase, check the following:

Where to find the tracking number:

In the attached emails or messages from the store
In your order profile (Order Details > Tracking)
In the marketplace mobile application (AliExpress, Joom, etc.)
Authorised to contact the seller with the order number
Sometimes the track is not generated instantly - wait up to 48 hours

1.3 TWB tracking number formats

The TWB tracking number is a unique code assigned to each shipment to help track its progress from dispatch to delivery. It consists of letters and numbers that provide information about the courier, shipment date, service type, and a unique package ID.

Prefix (TW):

The first two letters, "TW," represent the courier or service code for TWB logistics.

Date Code (2504):

The next four digits "25,04" often indicate the shipment date or batch code. For example, "25" could mean the year (2025), and "04" the month (April).

Service Type Identifier (P):

The single letter "P" may specify the type of service or shipment category (e.g., parcel, priority).

Unique Serial Number (25028351485):

The remaining digits "25028351485" form a unique identifier for the individual package, ensuring no two shipments have the same tracking number.

2.1 Common TWB tracking statuses and their meanings

Status	Description	Action Required
Parcel information received	The shipment information has been received by the system.	No action needed
The parcel has been shipped out of the warehouse	The package has left the warehouse for transit.	No action needed
Depart from the facility to the service provider	The package departed from the origin facility to the carrier.	No action needed
Hand over to the airline	The package was handed over to the airline for international transport.	No action needed
Arrival at the destination airport	The package arrived at the destination country’s airport.	No action needed
Released from customs: customs cleared	The package cleared customs at the destination.	No action needed
Arrive at the overseas processing centre	The package arrived at the local processing centre overseas.	No action needed
Accepted at USPS Regional Facility	USPS accepted the package at a regional facility.	No action needed
Arrived at USPS Regional Origin Facility	The package arrived at the origin regional USPS facility.	No action needed
In Transit to Next Facility	The package is moving to the next facility.	No action needed
In Transit to Next Facility, Arriving On Time	The package is on schedule, moving to the next facility.	No action needed
Arrived at USPS Regional Destination Facility	The package arrived at the destination USPS regional facility.	No action needed
Departed USPS Regional Facility	The package departed from a regional USPS facility.	No action needed
In Transit, Arriving On Time	The package is in transit and on schedule.	No action needed
Arrived at USPS Regional Facility	The package arrived at another USPS regional facility.	No action needed
Out for Delivery	The package is out for delivery to the recipient.	Be available to receive the package
Delivered, In/At Mailbox	The package was successfully delivered to the mailbox.	No further action needed

3. Comparison of TWB mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
Special line packet	$3 - $6 per kg	7-15 days	Economical option for small parcels	Up to 2 kg
International Express	$8 - $15 per kg	3-7 days	Fast delivery with tracking and insurance	Up to 30 kg
Cloud warehouse delivery	Monthly subscription + handling fees	Varies (same-day to 3 days)	Inventory management, pick & pack service	Depends on warehouse
Customized Logistics	Quoted per shipment	Depends on the route and method	Tailored solutions for complex shipments	Depends on the client needs

4. Contact information for TWB

Here’s a description of each TWB customer service channel:

Phone

The number +86 755-2721-0810 connects you directly to TWB’s customer service team. You can call this line for real-time assistance, inquiries about shipments, service options, or to resolve any delivery issues.

Email

You can reach TWB customer support via email at [email protected]. This channel is ideal for sending detailed questions, requesting documentation, or reporting issues that may require attaching files or photos.

Website

TWB’s official website, http://www.twbgo.com/, provides comprehensive information about their services, tracking tools, FAQs, and contact forms. Customers can use the site to track packages, find service details, and access online support.

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