How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

SG Link delivery tracking

S

SG Link
https://sglink.vn/
Support
1900 633 027

[email protected]
Rating

4.9

SG Link tracking numbers

1.1 What is the SG Link tracking number?

For SG Link, the tracking number is a vital tool in ensuring smooth and transparent logistics operations. When a shipment is processed, a unique tracking number is assigned to it, allowing customers to follow every step of the delivery. Whether you’re shipping domestically or internationally, this number lets you check updates in real-time, including when the package leaves the warehouse, reaches sorting centers, or is out for delivery. It also allows SG Link to quickly identify and solve any transit issues, reducing the chances of delays or lost items.

For businesses, this means improved coordination and customer service. For individual recipients, it provides reassurance and visibility. The tracking number ultimately bridges the gap between sender and receiver, offering accountability and confidence throughout the shipping process.

1.2 Where to find SG Link tracking numbers

Missing your SG Link tracking number? It’s typically sent automatically once your shipment is processed. If it’s not visible, try the following sources to locate it:

Confirmation email or message from the sender.
Shipment details are in your online shopping account.
Email or SMS notification from SG Link or its logistics partner.
SG Link app or web tracking portal (if you have an account).
Contact the seller or store directly to request the tracking number.

1.3 SG Link tracking number formats

Example Tracking Number: SGL2506006359

SGL – This prefix indicates the shipment is handled by SG Link, helping to quickly identify the logistics provider.
25 – Likely represents the year or a code related to the shipment batch or processing year (e.g., 2025).
0600 – Could denote a date, location code, or internal routing batch, often corresponding to the shipment date or sorting center.
6359 – A unique serial number assigned to the specific parcel, ensuring distinct identification within the batch or day.

2. SG Link tracking statuses

2.1 Common SG Link tracking statuses and their meanings

Status	Description	Action Required
Shipment Created	The shipment record has been created in the system.	No action needed
Label Generated	The shipping label has been printed and attached to the package.	No action needed
Awaiting Pickup	The package is ready and waiting to be collected by the courier.	No action needed
Picked Up by Courier	The package has been collected by the courier.	No action needed
Arrived at the Sorting Center	The shipment has arrived at a local sorting facility.	No action needed
Departed Sorting Center	The package has left the sorting facility and is in transit.	No action needed
In Transit	The package is on its way to the next destination.	No action needed
Out for Delivery	The package is with the courier and will be delivered soon.	Prepare to receive the package
Delivered	The package has been successfully delivered to the recipient.	None — delivery completed
Delivery Attempted	Delivery was attempted but was unsuccessful.	Contact the courier or arrange redelivery
Pending Customs Clearance	The package is awaiting customs clearance in the destination country.	Provide the required documents if requested
Customs Cleared	The package has cleared customs and will continue delivery.	No action needed
Exception / Delay	There is an issue causing a delay or exception.	Contact customer service for details
Returned to Sender	The package is being returned to the sender.	Contact the sender if needed
Shipment Cancelled	The shipment was cancelled before delivery.	None

3. Comparison of SG Link mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
Express Delivery	Around $15–$40 per kg, weight-based pricing	2–5 days	Fast door-to-door service, tracking	Up to 30 kg
Cross-border E-commerce	Usually $8–$25 per kg, tiered pricing based on volume and weight	5–12 days	Customs clearance support, integration with online stores	Up to 20 kg
Logistics	Contract or volume-based pricing varies widely	Depends on contract (usually 3–10 days)	Warehousing, fulfillment, bulk shipments	Up to several hundred kg

4. Contact information for SG Link

4.1 SG Link customer service channels

SG Link offers several customer service channels to assist users with tracking shipments, answering questions, and resolving issues. Customers can reach SG Link by calling 1900 633 027, which connects them directly to the company’s support team during business hours for real-time assistance.

For non-urgent inquiries or document submissions, customers can email [email protected], where they can expect a response within a reasonable timeframe.

Additionally, SG Link’s official website, https://sglink.vn/, provides online resources such as shipment tracking, FAQs, and contact forms to facilitate easy access to support and information. These channels ensure users receive timely and effective help through their preferred method of communication.

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