ViettelPost delivery tracking

About ViettelPost

ViettelPost is a leading courier service in Vietnam, specializing in express delivery, freight transport, and e-commerce logistics. Known for its reliable service, ViettelPost offers advantages such as a vast network, advanced tracking systems, and competitive pricing. Operating across Vietnam and expanding its services internationally, ViettelPost caters to both individual and business needs, ensuring timely deliveries and exceptional customer support, making it a preferred choice for logistics solutions.

How to Track a Package with ViettelPost

Tracking a parcel with ViettelPost is a straightforward process. First, obtain your ViettelPost tracking number from the sender after the package is dispatched. To track your delivery, follow these steps:

  1. Visit the official ViettelPost website or use the ViettelPost tracker.
  2. Enter your tracking number in the designated search bar.
  3. Click on the “Track” button.
  4. Wait for the details about your order’s shipping status to appear, providing you with real-time updates on your package’s journey.

Detailed tracking statuses ViettelPost

ViettelPost provides several detailed tracking statuses to help customers monitor their parcels throughout the shipping process. Here are the key tracking statuses you may encounter:

  1. Order Created: This status indicates that the shipment has been initiated, and the parcel information has been entered into the system. The package is yet to be picked up by the courier.
  2. Package Picked Up: The courier has successfully collected the parcel from the sender. At this point, the package is in transit to the sorting center.
  3. In Transit: The package is currently being transported to its destination. This status may include various legs of the journey, including transfers between sorting facilities.
  4. Arrived at Sorting Center: The parcel has reached a sorting facility, where it will be processed for further delivery. This status confirms that the package is being organized for the next step in its journey.
  5. Out for Delivery: The parcel is on its way to the recipient's address. It has been loaded onto the delivery vehicle and is expected to arrive soon.
  6. Delivered: The package has been successfully delivered to the recipient. This status typically includes the date and time of delivery.
  7. Delivery Attempted: The courier attempted to deliver the package but was unsuccessful. This may occur due to the recipient being unavailable, an incorrect address, or other reasons. A notice may be left, and the package may be held for re-delivery or pickup.
  8. Returned to Sender: The parcel is being sent back to the original sender. This may happen due to various reasons, including failed delivery attempts or refusal by the recipient.
  9. Customs Clearance: For international shipments, this status indicates that the package is undergoing customs processing. Delays may occur if there are any issues with documentation or duties.
  10. Held at Customs: The package is temporarily held by customs authorities for inspection or further processing. This status may indicate potential delays.

By understanding these statuses, customers can effectively track their shipments with ViettelPost and have a clearer picture of their parcel's journey.