How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the “Find package” button. The system will then begin tracking the package’s journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store’s account, find the “My Orders” section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store’s customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package’s movement.

Singapore Post delivery tracking

S

Singapore Post
https://www.singpost.com
Support
+65 6841 2000

[email protected]
Rating

4.2

Singapore Post tracking numbers

What is the Singapore Post tracking number?

Singapore Post, known for its efficient postal services, assigns a tracking number to each shipment, which allows both senders and recipients to track parcels throughout the shipping process. By inputting the tracking number on their website, customers can access detailed information about their package’s status, including arrival at sorting centers, customs clearance, and delivery confirmation. This tracking feature enhances the customer experience by providing peace of mind and up-to-date information on package whereabouts.

Where to find Singapore Post tracking numbers

If you're missing a tracking number for a shipment via Singapore Post:

Check your confirmation email or SMS, as it is typically sent to you once the item is dispatched.
If you purchased something online, the seller should provide you with the tracking number directly.
If you cannot find it in your communication with the seller, visit the Singapore Post website and check your order details or contact their customer service for assistance in locating your tracking number.

Singapore Post tracking number formats

The tracking number format for Singapore Post (SingPost) typically follows this pattern LQ105180616SG:

LQ: The 2-letter prefix which usually identifies the type of service used (e.g., international services, registered mail, etc.).
105180616: The 9-digit number that uniquely identifies the package within the SingPost system.
SG: The 2-letter suffix representing the country of origin, which in this case is Singapore.

Singapore Post tracking statuses

Common Singapore Post tracking statuses and their meanings

Status	Description	Action Required
Item received by SingPost	SingPost has received the package for processing.	No action required yet.
Processed through the facility	The package has been processed at the SingPost facility.	No action required yet.
Despatched to overseas	The package has been dispatched from SingPost to the destination country.	Track for updates as the package is en route.
Arrival at processing center	The package has arrived at the destination country’s processing center.	Await further tracking updates.
Arrival at destination post	The package has arrived at the destination post office.	Monitor for further progress towards delivery.
Receive item at sorting center.	The package has been received at a sorting center in the destination country.	Await next delivery status update.
Receive item at the delivery office	The package has arrived at the delivery office for dispatch.	Track to confirm delivery status.
Send item out for physical delivery	The package is being sent out for delivery to the address.	Prepare for delivery.
Out for delivery	The package is out for delivery to the recipient's address.	No action required, just wait for delivery.
Arrived at the post office	The package has arrived at the post office for final processing.	No action required, waiting for delivery.
Arrived at USPS facility	The package has arrived at a USPS facility.	Wait for further updates.
Departed USPS regional facility	The package has left the USPS regional facility and is on its way.	Track further for delivery updates.
Delivered to garage/other door	The package has been delivered to the garage or an alternate location.	Confirm receipt of the package.

Comparison of Singapore Post mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
Speedpost Economy	$10 - $50	within 3 business days	Economical option for non-urgent deliveries.	Up to 30 kg
Speedpost Standard	$20 - $60	within 1 business day	Standard delivery for domestic and international parcels.	Up to 30 kg
Speedpost Prime	$40 - $100	within 1 business day excluding the day of pickup	Premium option with faster processing and delivery.	Up to 30 kg
Speedpost Priority	$50 - $150	the same business day before 6 pm	Express service for time-sensitive deliveries.	Up to 30 kg
ezyReturn	$10 - $50	within 2 business days, excluding the day of drop off	Return service for goods purchased online, easy and fast returns.	Up to 30 kg
International Express	$50 - $200	2 to 9 working days	Fastest delivery service for your urgent parcels	Up to 30 kg
International Priority	$30 - $150	3 to 14 working days	Expedited delivery service for your time-sensitive parcels	Up to 30 kg
International Economy	$20 - $80	3 to 15 working weeks	Economical parcel delivery service by sea	Up to 30 kg
Speedpost Business Direct Standard	$100 - $300+	1 working day	Door-to-door collection and delivery of bulk shipments from warehouse to multiple retail/commercial drop points	Up to 30 kg

Contact information for Singapore Post

Singapore Post customer service channels

Phone:

You can contact SingPost’s customer service by calling their helpline at 1800 222 5777. This toll-free number is available for local and international customers seeking assistance with their postal services. They can help with tracking inquiries, delivery issues, and general customer service questions.

Website:

SingPost’s official website is www.singpost.com. The website provides a wide range of services including online tracking, information on postal products, and the option to contact customer service via email or a contact form. You can also find frequently asked questions (FAQs) and self-service options for various postal and delivery inquiries.

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