Poland Post delivery tracking

Poland Post tracking numbers

What is the Poland Post tracking number?

Poland Post uses unique tracking numbers for domestic and international shipments. Customers can check their package's status through the official Poland Post website or universal tracking platforms. This helps in monitoring the shipment and estimating the delivery time.

Where to find Poland Post tracking numbers

For Polish Post shipments, tracking numbers are provided by the sender, so check your order confirmation email.

If you purchased the item online, log in to your account and check your order history for tracking details. Actual receipts from the post office also contain tracking numbers.

If the package was sent by a friend or company, ask them for the tracking number. If you still can't find it, Poland Post customer service can help if you provide the shipment details.

Poland Post tracking number formats

Poland Post tracking numbers typically follow the format:

XX123456789PL

  • The first two letters (e.g., RR) are the type of service or package.

  • The following nine digits (e.g., 938835914) represent the unique identification number for the package.

  • The last two letters (PL) indicate that the package is being sent from Poland.

Poland Post tracking statuses

Common Poland Post tracking statuses and their meanings

Status

Description

Action Required

Electronic item data received

The shipment information has been electronically submitted to the system.

No action required.

Origin Post is Preparing Shipment

The origin post is getting the package ready for dispatch.

No action required.

Processed Through Facility

The package has been processed at a postal facility.

No action required.

In transport

The item is in transit between facilities or locations.

No action required.

Departure from Poland

The package has left Poland and is en route to the destination country.

No action required.

Arrival at the inward office of the exchange

The item has arrived at the country's internal customs facility.

No action required.

Customs service

The item is going through customs processing.


Departed USPS Regional Facility

The item has left a USPS regional facility.

No action required.

Arrived at USPS Regional Facility

The item has arrived at a USPS regional facility.

No action required.

Arrived at Post Office

The item has arrived at the destination post office.

Await delivery or pickup.

Out for Delivery

The item is on its way for final delivery.

Be available to receive the item.

Notice Left (No Authorized Recipient Available)

A delivery attempt was made but no recipient was available.

Check for a delivery notice and reschedule delivery or pick up.

Delivered, Left with Individual

The item was delivered to an individual at the address.

No action required.

Delivered, Individual Picked Up at Post Office

The item was picked up at the post office by the recipient.

No action required.

Posting/collection

The item has been collected at the designated post office location.

No action required.

In Transit to Next Facility

The item is moving from one facility to another.

No action required.

Final delivery

The item has been delivered to the final destination.

No action required.

Comparison of Poland Post mailing services

Service

Pricing Structure

Delivery Speeds

Additional Features

Maximum Weight

Pocztex

PLN 20-120 (domestic) / PLN 50-250 (international)

Domestic: 1-2 business days, International: 3-7 business days

Tracking available, delivery to the recipient’s address or post office, optional insurance

30 kg

Postal Parcel

PLN 15-80 (domestic) / PLN 40-180 (international)

Domestic: 1-3 business days

Registered mail, tracking available, delivery to a post office or home address

31.5 kg

eCommerce shipping

PLN 20-120 (domestic) / PLN 70-300 (international)

Domestic: 1-2 business days, International: 3-7 business days

Tailored for online stores, tracking and insurance, custom duties for international shipping

31.5 kg

EMS

PLN 50-250 (domestic) / PLN 150-600 (international)

Domestic: Next day, International: 1-3 business days

Fastest delivery option, high priority, tracking, and delivery guarantee

30 kg

Premium Package

PLN 40-200 (domestic) / PLN 100-500 (international)

Domestic: 1-2 business days, International: 2-5 business days

Faster delivery than standard postal services, delivery by a dedicated courier, tracking

30 kg

Contact information for Poland Post

Poland Post customer service channels

Here’s the description of Poland Post customer service channels:

  • Poland Post customer service can be reached via the phone number (+48) 438 420 600. This is the most direct way to speak with a representative for assistance.

  • The official Poland Post website is www.poczta-polska.pl. The website offers a variety of services, including tracking, information on postal rates, and FAQs.

These are the primary channels available for customer service with Poland Post.