GDEX delivery tracking

About GDEX

GDEX is a leading courier service specializing in express delivery solutions. The company focuses on domestic and international shipments, ensuring timely transportation of parcels and documents. GDEX operates primarily in Malaysia and expands its services to various Southeast Asian countries. The advantages of GDEX include a reliable tracking system, flexible delivery options, and excellent customer support. With a commitment to efficiency and safety, GDEX stands out in the logistics sector, catering to both individual and business needs.

How to Track a Package with GDEX

Tracking a parcel with GDEX is easy and efficient. To start, obtain your GDEX tracking number, which the sender usually provides after the order is shipped. Follow these steps to track your delivery:

1. Visit the official GDEX website or use the GDEX tracker app.
2. Enter your tracking number in the designated search field.
3. Click on the “Track” button to view the shipping status of your package.

Within moments, you’ll see real-time updates on your parcel’s location and estimated delivery time, ensuring you stay informed throughout the process.

Detailed tracking statuses GDEX

GDEX provides a range of tracking statuses to help customers monitor their shipments effectively. Here are the key tracking statuses offered by GDEX, along with detailed explanations of each:

1. Order Received: This status indicates that GDEX has received the order details from the sender, and the shipment is being processed.
2. In Transit: Your parcel is on its way to the delivery destination. This status means that the package has left the origin facility and is currently moving through the logistics network.
3. Out for Delivery: The package is in the final stage of its journey and is with a GDEX courier who is en route to deliver it to your specified address.
4. Delivered: This status confirms that the package has been successfully delivered to the recipient. Delivery details, such as the time and location, may be included.
5. Delivery Attempted: A delivery attempt was made, but the courier was unable to deliver the package. This may happen due to various reasons, such as the recipient not being available or the address being incorrect.
6. Returned to Sender: The package could not be delivered and is being sent back to the original sender. This status may follow a "Delivery Attempted" status if the package cannot be redirected.
7. Pending: This status indicates that there are delays in processing the shipment, which could be due to various reasons such as customs clearance or logistical challenges.
8. Customs Clearance: The package is currently undergoing customs inspection. This status is particularly relevant for international shipments, where customs regulations must be followed.
9. Cancelled: The shipment has been canceled, either by the sender or due to logistical issues. The package will not be delivered.
10. Failed Delivery: Similar to "Delivery Attempted," this status indicates that multiple attempts to deliver the package have failed, and it may be returned or held at a facility.
11. Awaiting Pickup: This status means the parcel is at a GDEX facility, waiting for the recipient to pick it up instead of being delivered.

Understanding these tracking statuses allows customers to interpret their parcel's journey accurately and provides clarity on any potential issues that may arise during the delivery process. For real-time updates, customers can always use the GDEX tracker with their tracking number.