ECMS delivery tracking

About ECMS 

ECMS is a global courier service specializing in e-commerce logistics. It provides reliable and efficient delivery solutions for international and domestic shipments, focusing on last-mile delivery for online retailers. With operations across Asia, North America, and Europe, ECMS stands out for its fast transit times, competitive pricing, and advanced tracking systems, ensuring seamless logistics support for businesses and customers worldwide.

How to Track a Package with ECMS

Tracking a package is a simple and straightforward process. To begin, locate your ECMS tracking number, which is typically provided by the sender after the parcel is dispatched. Follow these steps to track your shipment:

  1. On the official ECMS website, enter the tracking number of the package in the tracker search bar.
  2. Click on the “Find Package” button.
  3. View detailed shipping and delivery updates for your order.

Detailed tracking statuse ECMS

ECMS provides a variety of tracking statuses to help customers understand the exact stage of their parcel's journey. Here is a detailed explanation of the most common statuses:

  1. Order Received
    This means ECMS has received the shipping details from the sender but the parcel has not yet been picked up.
  2. Shipment Picked Up
    The package has been collected from the sender and is now in the ECMS network for processing.
  3. In Transit
    The parcel is en route to the destination. It may be moving through multiple logistics hubs during this phase.
  4. Departed from Facility
    The package has left an ECMS facility and is heading to the next destination or sorting center.
  5. Arrived at Destination Country
    The parcel has reached the recipient's country and awaits customs clearance or further processing.
  6. Customs Clearance in Progress
    The package is being reviewed by customs authorities. This status may indicate additional time is needed for inspections.
  7. Customs Cleared
    Customs clearance is complete, and the parcel is ready for local delivery.
  8. Out for Delivery
    The package has been assigned to a courier and is on its way to the recipient's address.
  9. Delivered
    The package has been successfully delivered to the recipient or the designated address.
  10. Delivery Attempted
    The courier attempted to deliver the parcel but was unable to complete the delivery, often due to the recipient being unavailable.
  11. Returned to Sender
    The package is being sent back to the sender due to issues such as an incorrect address or refusal of delivery.
  12. Delayed
    There is an unexpected delay in the shipping process, possibly due to weather, customs issues, or other logistical challenges.
  13. Pending Update
    This indicates the tracking information is temporarily unavailable, but updates will resume soon.
  14. Held at Facility
    The package is being temporarily held at a logistics center, possibly awaiting further instructions or clarification.

These detailed statuses help customers track their parcels accurately and take necessary actions if any issues arise.