How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

ViettelPost delivery tracking

V

ViettelPost
https://viettelpost.com.vn
Support
+84 098 365 3311

[email protected]
Rating

4.4

For online stores

Branded package tracking

Give customers a branded tracking page for ViettelPost shipments, with clear, normalized delivery statuses throughout the journey.

Start with API

For platforms and logistics companies

Automated shipment tracking

Track ViettelPost and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.

Explore the Tracking API

For developers

ViettelPost parcel tracking API

Add ViettelPost tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.

View API documentation

About ViettelPost

ViettelPost truly stands out as one of Vietnam's go-to delivery companies. They're masters of everything: lightning-fast packages, hefty freight, and all things e-commerce logistics. Need it there quick? They make it happen. People really lean on ViettelPost thanks to their immense network, advanced tracking smarts, and pricing that feels fair. You'll spot their operations all across Vietnam, and they're even moving into international shipping. So, whether you're sending something small or managing a major business supply chain, they've got you covered. Always on time, every time. That's why they're such a solid choice for moving goods.

How to Track a Package with ViettelPost

Figuring out where your ViettelPost parcel is couldn't be simpler. You just need the tracking number; the sender usually gives it to you once they've shipped the item. Got that number handy? Then you're ready to check on your package. Just follow these steps:

Hop onto the main ViettelPost website, or pull up their tracker app.
Pop your tracking number right into the search box.
Hit that “Track” button.
Boom! You'll see all the latest updates on where your package's at.

ViettelPostDetailed tracking statuses

Ever wonder what all those tracking updates from ViettelPost actually mean for your package? You're not alone! They send out a bunch of detailed status messages as your item makes its way to you. Knowing what each one signifies can really help calm the nerves, especially when you're waiting on something important. It helps a lot. So, let's take a closer look at the common tracking statuses you'll probably spot:

Order Created: This is where it all begins. It means your sender just created the shipping label and told ViettelPost about the package. But hold on, the courier hasn't actually picked it up yet.
Package Picked Up: Great news! The driver grabbed your package from the sender. Now it's on its way to the big sorting facility.
In Transit: Your item is on the move! It's currently making its journey toward your doorstep. This could mean it's traveling between different sorting hubs, perhaps even making a few stops along the way.
Arrived at Sorting Center: Your package just hit one of ViettelPost's sorting hubs. Here, it gets prepped and organized for the next leg of its trip. It's almost ready to head out again!
Out for Delivery: This is the one you want to see! Your package is officially loaded onto a delivery vehicle and heading straight for your address. It should get there today.
Delivered: Mission accomplished! Your package safely made it to its new owner. You'll usually see the exact date and time it landed too.
Delivery Attempted: Uh oh, they tried to deliver your package, but couldn't quite pull it off. Maybe you weren't home, or the address wasn't quite right, or something else came up. Usually, they'll leave a note, and your package might be held for you to pick up, or they'll try again later.
Returned to Sender: Your package is heading back where it came from. This can happen for a few reasons: maybe delivery just didn't work out, or the person it was meant for simply refused it.
Customs Clearance: If you're shipping internationally, your package is currently getting checked by customs officials. Just know, if there's any paperwork trouble or fees to pay, things might slow down a bit here.
Held at Customs: Yep, your package is with customs. They're holding it for inspection or some extra processing. This often means delays.

So, armed with these descriptions, you'll definitely have a clearer handle on your ViettelPost package's journey. No more guessing. It's actually pretty useful. You'll know exactly what's up with your delivery, every step of the way.

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