Branded package tracking
Give customers a branded tracking page for CourierPost shipments, with clear, normalized delivery statuses throughout the journey.
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Give customers a branded tracking page for CourierPost shipments, with clear, normalized delivery statuses throughout the journey.
Start with APITrack CourierPost and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.
Explore the Tracking APIAdd CourierPost tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.
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What is a Courierpost Tracking Number?
A CourierPost tracking number is the reference used by NZ Post/CourierPost systems to identify and track your item end to end.
Find it in the sender dispatch email, online order history, parcel label receipt, or from the merchant that sent the package.
CourierPost/NZ Post references are typically numeric or alphanumeric parcel IDs. Format depends on domestic vs international product; tracking IDs are usually 10-23 characters and must be entered exactly as shown by NZ Post.
Common Courierpost Tracking Statuses and Their Meanings
| Original Status | Translated Status | Description | Action Required |
|---|---|---|---|
| Picked up | Item collected from sender. | No action. | |
| Processed at depot | Item sorted at operational facility. | No action. | |
| In transit | Item is moving to destination region. | No action. | |
| Out for delivery | Courier has the item for delivery. | Be available to receive. | |
| Delivered | Item was delivered successfully. | No action. | |
| Card to call left | Delivery attempt failed and collection card was left. | Arrange redelivery or pickup. |
| Service | Pricing Structure | Delivery Speed | Features |
|---|---|---|---|
| NZ Post Standard Parcel | Zone- and weight-based | Standard domestic business-day targets | Tracking on eligible services |
| CourierPost / Courier | Premium over standard parcel rates | Faster domestic courier targets | Signature options and business pickup options |
| International Courier/Express | Destination and weight based | Fastest international option | Tracked international delivery with customs documentation support |
Courierpost Customer Service Channels