Ray-Ban package tracking

How to Track a Ray-Ban Order: A Simple Guide

Okay, so you ordered Ray-Bans. Maybe the classic Wayfarer, or something a little more sophisticated. Now you're just sitting there wondering when those sunglasses will finally arrive, right? Yeah, you can get it — the waiting is awful.

Luckily, tracking your order isn’t a headache. Whether you have a tracking number already or you’re still waiting for that email to show up, there are a couple of ways you can check on your package.

How to Track a Ray-Ban Order

Tracking your Ray-Ban stuff isn’t complicated. Seriously. Here’s how:

Using Your Tracking Number

Okay, so once your order ships, you’ll get an email. It usually says something like “Your order has shipped,” or some boring title like that. Inside, there’ll be a tracking number.

Here’s what you do:

  • Find that number in the email.
  • It’s probably from UPS since they handle most deliveries.
  • You can either click the link or copy the number and go to the UPS website.
  • Paste it in, hit search, and boom — you see where your shades are.


Heads up though: sometimes the tracking won’t show anything for a few hours, or even a day. Don’t freak out. That just means your label’s been made but the package isn’t scanned yet.

Through Your Ray-Ban Account

If you order while logged in, it’s easier.


  • Log into your Ray-Ban account.
  • Click on your profile icon in the top right.
  • Find “Order History.”
  • Pick the order you want to track.
  • You’ll see your tracking number and where it’s at.


No more hunting through your inbox or stressing about missing emails.

Using Third-Party Tracking Apps (like PackyApp)

If you hate logging into stuff or just want a quick peek:


  • Put in your tracking number.
  • Choose your carrier if it doesn’t guess it right away.
  • Hit “Track” and watch your package move.

Simple as that.

Ray-Ban Tracking Number Formats

So, here’s the thing — Ray-Ban mostly ships with UPS, but sometimes FedEx steps in too. Each carrier has its style for tracking numbers, so don’t be thrown off if it looks different from what you expected.

CarrierExample FormatNotes
UPSStarts with “1Z” + 16 charsMost Ray-Ban orders come this way
FedEx12-digit numberUsed occasionally for faster shipping


If you don’t see a tracking number yet, it probably means your order’s still getting prepped or packed up.

Carriers Used by Ray-Ban

Ray-Ban works with a couple of trusted delivery folks to make sure your sunglasses get to you safe and sound:

  • UPS: Their go-to. Most packages head out with UPS, and they’re pretty reliable with real-time tracking.
  • FedEx: Sometimes used for faster shipping or tricky-to-reach addresses.


Just keep in mind that different carriers update tracking info at different speeds — UPS tends to be quicker, while FedEx might take longer between scans.

Order Delivery Statuses

When you’re stalking your order on the tracking page, you’ll see various status updates. Here’s the lowdown on what they mean and what you should do:

StatusWhat It MeansWhat You Should Do
Order ConfirmedRay-Ban got your order and is working on it.Chill out, shipping info is coming soon.
Preparing for ShipmentYour order’s being packed up.No worries, just wait a bit.
ShippedYour package left the warehouse.Use your tracking number to follow it.
In TransitIt’s on the move with the carrier.Keep checking for updates.
Out for DeliveryThe courier’s got your package and is heading your way.Be ready to grab your new shades!
DeliveredYour order’s been dropped off.Check your porch, mailbox, or wherever you usually get packages.
ExceptionSomething’s gone sideways — like weather delays or address issues.Contact Ray-Ban or the carrier ASAP.
Returned to SenderDelivery failed and the package is coming back.Get in touch with Ray-Ban support to sort it out.


If the status doesn’t budge for a couple of days, don’t be shy — reach out for help.

Customer Service Channels

Got questions? Issues with your order? Ray-Ban’s got a few ways you can get help:

  • Help Center: Check their website’s support section for FAQs.
  • Live Chat: Available during business hours if you need quick answers.
  • Phone: You can call them during posted hours (varies by region).
  • Email: Use their online contact form for non-urgent questions.


Their support team is usually responsive and can help with delivery issues.

Common Issues & FAQs

Why isn’t my tracking number working?

Sometimes tracking takes a little while to start showing up — like 24 to 48 hours after you get the shipping email. If it’s been days with no updates, get in touch with Ray-Ban or the carrier to check what’s up.

How long does Ray-Ban delivery take?

Standard shipping usually runs about 3 to 7 business days, depending on where you live and what you ordered. They might offer faster options at checkout if you’re in a rush.

My tracking says “Delivered,” but I don’t have my package. Now what?

First, check around your front door, porch, or maybe with a neighbor. Sometimes packages get left in weird spots. If it’s nowhere to be found after a day, contact Ray-Ban and the delivery company to get help.

Can I track my order without a tracking number?

If you’ve got a Ray-Ban account, just log in and check your “Order History.” If you checked out as a guest, you’ll need your email and order number to track it.

Does Ray-Ban require a signature for delivery?

Usually not. But if your order is expensive or something special, they might ask for a signature depending on the carrier.