How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

ZY delivery tracking

Z

ZY
https://zy100-express.com
Support
(852) 2668 1899

[email protected]
Rating

5

ZY tracking numbers

1.1 What is the ZY tracking number?

With ZY Logistics, the tracking number is the key to efficient and visible shipping. Every shipment is assigned a number that is updated with status changes at each step, from the origin warehouse to the recipient's door. ZY offers a user-friendly interface where customers can input this number and get detailed information about their package's location and estimated delivery date. In high-volume e-commerce or cross-border trade, the tracking number ensures smoother operations and builds customer confidence. ZY also uses tracking data to analyze delivery patterns, improve logistics performance, and resolve delivery issues more effectively.

1.2 Where to find ZY tracking numbers

ZY handles high-volume and international shipments. If you can’t locate the tracking number, use this checklist:

Places to find the tracking number:

On the order confirmation email from your seller or ZY logistics partner.
On your shipping receipt or label.
Through your sales or order management platform (for businesses).
In the third-party tracking platforms integrated with ZY (like Packy).
From your freight forwarder or fulfillment agent.

No tracking number received? Do this:

Ask the merchant or platform where you purchased.
Email ZY support and provide your full name, order ID, and phone number.
If you used a dropshipping tool, check its tracking section.
Wait up to 48 hours—some tracking IDs are created after package handoff.

1.3 ZY tracking number formats

The tracking number format for the ZY delivery service typically follows this structure:

Example: ZY10394966736724CN

Prefix ("ZY") – Identifies the logistics provider (Zhongyou / ZY Express).

Numeric Segment ("10394966736724") – A 14-digit unique identifier for the shipment.

Suffix ("CN") – Represents the country of origin, in this case, China.

Total Length: 18 characters

2. ZY tracking statuses

2.1 Common ZY tracking statuses and their meanings

Status	Description	Action Required
Shipment received	Shipment received at Shenzhen Processing Center	None
Sorting complete	Email sorted and ready to be sent in Shenzhen	None
Arrival at collection counter	Arrived at Shenzhen Bao'an International Express Mail Collection Counter	None
Departure processing	Email departure processing center, transit from Shenzhen	None
Export customs clearance	Export customs clearance initiated (China → USA)	Await customs processing
In international transport	Shipment in transit from China to USA	None
Arrival at US processing center	Express delivery arrived at U.S. processing center	None
Commodity inspection	Under commodity inspection before domestic delivery	None
Import customs clearance	Customs clearance in progress (Import – USA)	Await customs processing
Customs clearance completed	Customs clearance completed, delivered to carrier	None
Arrival at local center	Arrived at local email processing center (Tucson)	None
Out for delivery	Out for delivery (local dispatch)	None
Delivered	Final delivery completed	Confirm receipt

3. Comparison of ZY mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
Logistics Truck Transport	Cost per km + weight-based fees	1–5 days (regional)	Door-to-door, GPS tracking, flexible scheduling	Up to 20,000 kg
Logistics Air Transport	Weight & volume based, fuel surcharges	1–3 days (domestic/international)	Fast customs clearance, priority handling	Up to 500 kg (per shipment)
Logistics and Ocean Freight	Volume-based pricing, minimum charges	15–40 days (international)	Cost-effective for heavy & bulky goods, container shipping	Up to 20,000+ kg
Intercity Express	Flat rate or weight-based	Same day or next day	Real-time tracking, express delivery guarantee	Up to 30 kg
Large items transportation	Custom quote based on size & distance	Varies, often slower	Specialized handling, packaging, and permits	Over 20,000 kg

4. Contact information for ZY

4.1 ZY customer service channels

ZY customer service provides multiple channels designed to ensure comprehensive support and easy communication for their clients.

The primary contact method is their telephone line at (852) 2668 1868, where customers can speak directly with representatives for inquiries about shipments, pricing, service details, and problem resolution. This direct phone support is ideal for urgent questions or clarifications.

For more formal or document-based communication, ZY offers a fax number, (852) 2668 1899, which can be used to send shipping documents, contracts, or official requests. This traditional channel supports business operations that require signed paperwork or confirmations.

ZY’s official website, https://www.zy100-express.com, serves as a comprehensive online portal. Customers can track their shipments in real time, find answers to common questions in the FAQ section, access service descriptions, and submit inquiries through online contact forms. The website may also provide updates on service notices, new features, and promotional offers, ensuring customers have all the necessary information at their fingertips.

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