YUNJI delivery tracking

YUNJI tracking numbers

1.1 What is the YUNJI tracking number?

For YUNJI, the tracking number is more than just a code—it’s a connection between the package and the customer. As soon as a parcel is registered, it receives a unique tracking ID that documents its entire journey. YUNJI's system uses this to provide real-time tracking data, helping recipients know exactly where their shipment is and when it will arrive. It also facilitates smoother customs processes by linking package data with official records. For international deliveries, this transparency is critical. A missing tracking number can lead to confusion, delays, or even loss of the item. That's why YUNJI emphasizes accurate tracking from start to finish.

1.2 Where to find YUNJI tracking numbers

YUNJI offers real-time tracking, but only if you have the tracking number. Here’s how to find it:

Check these sources:

  • Email or app notification after your item ships.
  • In your YUNJI dashboard or via the logistics system used.
  • On your e-commerce platform account (e.g., JD, Tmall, or Taobao).
  • In the third-party tracking site you used (based on order ID or mobile).
  • If delivered by local partners, check the courier's tracking site too.

No tracking number? Try this:

  • Reach out to the retailer or seller.
  • Use your order number or phone number to request details from YUNJI support.
  • Search your inbox/spam folder for auto-generated tracking emails.
  • Ask the fulfillment warehouse (if applicable).

1.3 YUNJI tracking number formats

The YUNJI tracking number format typically follows a structured alphanumeric pattern designed to encode the service type, route, and individual shipment.

Example: XM1XR79010329

Prefix (XM1) – Indicates the shipping service type, origin hub, or internal processing category.

Middle Letters (XR) – Often represent routing information, such as the logistics channel or partner carrier.

Numeric Sequence (79010329) – A unique serial number assigned to the shipment for identification and tracking.

2. YUNJI tracking statuses

2.1 Common YUNJI tracking statuses and their meanings

StatusDescriptionAction Required
Info ReceivedElectronic shipment information submitted by the senderNone
Shipment ReceivedParcel arrived at the origin receiving pointNone
Departed Origin FacilityThe shipment left the initial processing centerNone
Accepted by China PostShipment officially accepted by the postal serviceNone
Sorted for DispatchSorted at the local branch, ready for transitNone
Dispatched to HubEn route to the central processing or export hubNone
Arrived at Foshan FacilityThe package arrived at the city-level sorting centerNone
Departed Foshan FacilityThe package left the city-level processing facilityNone
Export Clearance CompletedCleared Chinese customsNone
Handed to CarrierGiven to the international shipping partnerNone
Picked Up by CarrierThe carrier has taken responsibility for the transportNone
Departed from GuangdongThe package exited the origin country's airspaceNone
Flight ScheduledShipment assigned to an international flightNone
Arrived in the USThe flight landed in the destination countryNone
US Customs Clearance in ProgressCustoms inspection underwayNone
US Customs ClearedShipment cleared by customs in the destination countryNone
Arrived at US Processing CenterArrived at the national hub in the USNone
In TransitMoving through the domestic USPS networkNone
Arrived at Regional FacilityArrived at the USPS distribution hub near the destinationNone
Departed Regional FacilityLeft the USPS distribution hubNone
Arrived at the Post OfficeReached the local post office for final deliveryNone
Out for DeliveryThe courier is delivering the parcel todayNone
DeliveredDelivered to front desk/reception/mail roomNone


3. Comparison of YUNJI mailing services

ServicePricing StructureDelivery SpeedsAdditional FeaturesMaximum Weight
Packing ServiceFlat fee (≈ $1–$3 per package)Same-day (before shipping)Professional packaging, protective materials, and consolidationUp to 30 kg per box
International ExpressVariable (≈ $15–$30 per kg)5–10 business daysFull tracking, fast customs clearance, priority air freightUsually up to 30 kg
Europe & America Special LineVolume-based (≈ $6–$10 per kg)7–15 business daysCustoms pre-clearance, cost-effective, local last-mile carrierTypically 20–30 kg
China PostGovernment-regulated (≈ $3–$6 per kg)10–25 business daysRegistered mail option, low cost, global coverageUp to 2 kg (small parcels); EMS up to 30 kg


4. Contact information for YUNJI

4.1 YUNJI customer service channels

Here’s a description of each YUNJI customer service channel:

Phone – 15218734661

Email – [email protected]

Website – http://www.yjexp.com/

This is YUNJI’s direct customer support line for real-time assistance. Customers can call this number to inquire about shipment status, resolve delivery issues, ask about service options, or get help with customs-related questions. Support is typically available during working hours in China Standard Time (GMT+8).

This email channel offers support for more detailed queries, such as document requests, invoice corrections, complaint filing, lost package claims, or service feedback. It is useful for non-urgent matters that require written correspondence or attachments.

The YUNJI website provides access to shipment tracking, service descriptions, customer tools, company news, and contact forms. It serves as a central platform where users can log in to manage shipments, check transit times, and access FAQs or operational updates.