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Tiki delivery tracking
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Tiki
https://www.tiki.id -
Support
+62 1500125
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Tiki Tracking Numbers
What is a Tiki Tracking Number?
A TIKI tracking number is the shipment reference used by PT Citra Van Titipan Kilat to follow parcels across its Indonesian courier network. It connects the receipt or seller order to pickup, sorting, transit, out-for-delivery, and delivery-confirmation events. For customers, the tracking number is the most reliable way to distinguish a parcel from a store order number and to understand whether the shipment is only announced, actively moving, delayed, available for collection, or delivered.
Where to Find Tiki Tracking Numbers
Customers usually find the TIKI number on the receipt, merchant shipping confirmation, marketplace order page, TIKI app, or the Check Receipt feature on the official website. TIKI also instructs customers to use the TIKI application or official website to check shipment status. If the number is new and does not return results yet, customers should wait for the first operational scan and then retry using the same reference exactly as originally provided.
Tiki Tracking Number Formats
TIKI tracking references may be called a booking number, reference number, invoice, air waybill, tracking ID, or docket number. Public TIKI tracking pages do not publish one universal code format for every service, so customers should enter the full number exactly as printed on the receipt or shown in the seller's shipment notification. Avoid changing capitalization, removing dashes, or dropping leading zeros unless the official tracking page explicitly reformats the number after submission.
Tiki Tracking Statuses
Common Tiki Tracking Statuses and Their Meanings
| Original Status | Translated Status | Description | Action Required |
|---|---|---|---|
| Diterima | Received | TIKI has accepted the parcel into its network. | No action required. |
| Dalam proses | Processing | The parcel is being processed at a branch or facility. | Continue tracking. |
| Dalam perjalanan | In transit | The parcel is moving between origin, branch, or destination facilities. | No action required. |
| Dalam pengantaran | Out for delivery | The parcel is with a courier for final delivery. | Keep the recipient phone available. |
| Terkirim | Delivered | The shipment was delivered successfully. | Check proof or recipient details if needed. |
Status wording can differ between the carrier site, merchant page, and multi-carrier tracker. Use the newest scan time, the event location, and the stated delivery action together before deciding whether to contact the carrier or the seller.
Comparison of Tiki Mailing Services
| Service | Pricing Structure | Delivery Speed | Features |
|---|---|---|---|
| Overnight Service (ONS) | Premium compared with slower services. | TIKI FAQ states 1 day. | Fast overnight delivery. |
| Regular Service (REG) | Standard pricing. | TIKI FAQ states 2 days. | Standard parcel delivery. |
| Economy Service (ECO) | Lower-cost option. | TIKI FAQ states 4 days. | Economy delivery for less urgent shipments. |
| JEMPOL Online Pickup | Service pricing depends on shipment details. | Pickup timing depends on order schedule. | Online pickup ordered through the TIKI application. |
Service details may vary by origin, destination, account type, and partner carrier. Customers should use the purchased service name on the label, receipt, or order page as the source of truth for delivery expectations.
Contact Information for Tiki
Tiki Customer Service Channels
- Phone: 1500125
- Email: [email protected]
- Website: official tracking page
- Social Media: No verified public social media channel was surfaced in the sources reviewed.
When contacting support, include the tracking number, sender name, recipient address, and the latest event visible in tracking. Those details help the support team or merchant identify whether the parcel needs a trace, redelivery request, customs action, or delivery-proof check.
