TH delivery tracking

TH tracking numbers

What is the TH tracking number?

A tracking number with TH is essential for monitoring your parcel throughout its journey. It allows you to track your shipment from the moment it leaves the warehouse to when it arrives at your destination. This tracking number provides updates on the parcel’s location, any delays, and expected delivery times, ensuring peace of mind for both the sender and recipient.

Where to find TH tracking numbers

If you don’t have a TH tracking number:

  • First of all, check your confirmation email or SMS. TH usually sends tracking information as soon as your package is shipped.

  • If you don’t find the number there, you can log in to your TH account on their official website and go to your order or shipment history. The tracking number should be listed under the relevant order.

  • If you still can’t find it, TH customer support can help you get the tracking number.

TH tracking number formats

The format of the TH shipping service track number consists of 13 characters:

  • Initial letters "TH": These letters indicate the Tong Hang shipping service.

  • 9-digit numeric code: These numbers are the unique identifier of each parcel in the shipping service system.

  • Final letters "CN": Indicates the country of origin, in this case China (CN).

TH tracking statuses

Common TH tracking statuses and their meanings

Status

Description

Action Required

Shipment information received

The shipment information has been logged and processed.

No action required.

Parcel received by the airline

The parcel has been received by the airline for international shipping.

No action required.

Shipping departure

The parcel has left the origin country and is en route to the destination.

Track the shipment for updates.

Departure scan

The parcel has been scanned as it departs from the processing center.

No action required.

In transit

The parcel is in transit to the destination country.

Continue tracking for updates.

Arrives at processing center

The parcel has arrived at a processing facility in the destination country.

Await next update for customs processing or delivery.

Parcel sorted and ready to be dispatched.

The parcel has been sorted and is prepared for dispatch to the next facility.

No action required.

Parcel leaves processing center.

The parcel has left the processing center and is en route to the next station.

Track the shipment for updates.

Goods leave the operation center

The parcel has departed from the main operation center.

Continue monitoring for delivery status.

Parcel handed to export customs

The parcel is handed over to export customs in the destination country.

Monitor for customs clearance.

Customs clearance completed

The customs clearance process has been completed in the destination country.

No action required, prepare for delivery.

Arrives at LAX airport

The parcel has arrived at the destination airport (or relevant airport).

Wait for the parcel to move to the final facility.

Mainline transit

The parcel is being transferred to the final transit route.

Track for final delivery.

Parcel arrives at the final destination processing center

The parcel has arrived at the destination’s final facility.

No action required.

Delivered

The parcel has been delivered to the recipient.

Confirm receipt and close the shipment.

Comparison of TH mailing services

Service

Pricing Structure

Delivery Speeds

Additional Features

Maximum Weight

International Express

$25 - $50 per kg

Fast, typically 3-7 days

Global network, reliable, ideal for urgent shipments

30 kg

International Line

$15 - $30 per kg

Moderate, 7-14 days

Cost-effective for large shipments, bulk options

100 kg

FBA Bulk Goods

$10 - $25 per kg

Typically 7-14 days

Optimized for Amazon FBA, direct to Amazon warehouses

100 kg

One Piece Delivery

$20 - $40 per piece

Fast, 3-7 days

Ideal for individual items, simple process

30 kg

Contact information for TH

TH customer service channels

  1. Phone: 188-2511-2808

This is the customer service phone number where you can directly speak with a representative for inquiries, support, or assistance with tracking and issues related to your shipment.

  1. Email: [email protected]

For non-urgent issues or inquiries, you can reach TH customer support by sending an email to this address. It is suitable for asking questions, tracking updates, or resolving problems with a written record.

  1. Website: http://www.51thhy.cn/

TH’s official website offers a range of online services, including tracking shipments, learning more about the company's services, and submitting customer service requests or inquiries through their online platform.