How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

Shopee Xpress Philippines delivery tracking

S

Shopee Xpress Philippines
https://shopee.ph
Support
+63 2 8850 1000

[email protected]
Rating

4.3

Shopee Xpress Philippines Tracking Numbers

What is a Shopee Xpress Philippines Tracking Number?

A Shopee Xpress Philippines (SPX) tracking number is a unique 16 or 17-character alphanumeric identifier assigned to orders placed on the Shopee platform that are handled by its proprietary logistics service.

Where to Find Shopee Xpress Philippines Tracking Numbers

Customers can find their tracking number within the Shopee App by navigating to "Me" > "To Ship" or "To Receive" and selecting the specific order. It is also included in order confirmation and shipping notification emails.

Shopee Xpress Philippines Tracking Number Formats

The standard format typically begins with "SPEPH" followed by a series of numbers and letters.

Length: 16–17 characters
Pattern: SPEPH012345678912A
Example: SPEPH052184937215B

Shopee Xpress Philippines Tracking Statuses

Common Shopee Xpress Philippines Tracking Statuses and Their Meanings

Original Status	Description	Action Required
Order Created	The seller has prepared the package and shipment information has been sent to SPX.	None; wait for pickup.
Picked Up	The courier has successfully collected the parcel from the seller.	None.
Sorting	The parcel has arrived at a sorting hub and is being processed for transit.	None.
Departed from Sorting Center	The package is moving toward the local delivery hub.	None.
Out for Delivery	The parcel is with a local rider and will be delivered today.	Ensure someone is available to receive it.
Delivered	The parcel has been successfully handed over to the recipient.	Verify receipt of package.
Parcel On-hold	Delivery is temporarily delayed due to weather, location issues, or a reschedule.	Check app for specific reason or contact support.

Contact Information for Shopee Xpress Philippines

Shopee Xpress Philippines Customer Service Channels

Phone: +632 8880 5200
Email: [email protected]
Website: official tracking page
In-App Chat: Available via the Shopee App (Me > Chat with Shopee)

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