SHGJ delivery tracking
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Support
15986716010
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SHGJ tracking numbers
1.1 What is the SHGJ tracking number?
In SHGJ’s delivery system, tracking numbers play a central role in ensuring reliable parcel handling and communication. Each item sent through SHGJ receives a unique identifier, enabling step-by-step tracking. This number provides visibility for both the sender and the receiver, showing when the parcel is picked up, cleared through customs, and approaching delivery. SHGJ integrates this tracking with notifications, giving customers peace of mind and enabling them to prepare for delivery. In the case of missing or delayed shipments, the tracking number is the most effective tool for support teams to trace and resolve issues. It’s a small code with a big impact.
1.2 Where to find SHGJ tracking numbers
SHGJ assigns tracking numbers to each parcel, but sometimes they get lost. Here's how to recover yours:
Where to find your SHGJ tracking number:
- Shipping confirmation emails or SMS.
- Through your seller dashboard or buyer account on e-commerce platforms.
- In the delivery app notifications.
- On the printed shipping label, it has already been received.
- From the freight or warehouse service that processed the shipment.
Didn’t get the tracking number?
- Contact the store or seller and request it.
- Write to SHGJ support and include your order or phone number.
- Check your email history, especially promotions or spam folders.
- Some SHGJ parcels are handed over to other carriers — ask for that tracking too.
1.3 SHGJ tracking number formats
The tracking number format for the SHGJ (also known as SHGJ Express) delivery service, based on the example SH9900021085YQ, follows a standardized alphanumeric pattern commonly used by many Chinese logistics providers. Here's a breakdown of its structure:
Tracking Number Format: SH9900021085YQ
Prefix (SH):
The first two letters usually indicate the courier or logistics provider. In this case, "SH" refers to SHGJ Express.
Numeric Sequence (9900021085):
This is a unique 10-digit serial number assigned to the individual parcel. It identifies the shipment in the courier’s system and is used for internal sorting, routing, and tracking.
Suffix (YQ):
The "YQ" suffix typically refers to YunExpress, a common last-mile partner or channel for SHGJ shipments, especially for international parcels. It may indicate the parcel will be handed over to YunExpress or is following their routing protocol.
2. SHGJ tracking statuses
2.1 Common SHGJ tracking statuses and their meanings
Status | Description | Action Required |
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Shenzhen Processing Center has received it | The parcel has been accepted at the Shenzhen processing center. | No action needed |
The parcel has been sorted and is ready to be sent | The parcel is prepared and sorted for the next stage. | No action needed |
Parcel leaves the processing center | The parcel has departed from the Shenzhen center. | No action needed |
Export customs/release | Customs procedures for export have been completed. | No action needed |
Express delivery arrives at the processing center | The parcel reached the Hong Kong processing center. | No action needed |
The shipment leaves the processing center | The shipment left the Hong Kong center. | No action needed |
Handed over to the carrier for transportation | Shipment handed to the airline or carrier. | No action needed |
Airline received | The airline has accepted the parcel. | No action needed |
Departure from HK International Airport | The parcel has departed via flight from Hong Kong. | No action needed |
Arrive at the Airport | The shipment arrived at the destination airport. | No action needed |
Customs clearance is in progress | The parcel is being processed by the import customs. | No action needed unless delayed |
The import customs keep it for inspection | Customs is conducting additional inspections. | Wait for clearance |
Customs clearance completed | Import customs clearance is finished. | No action needed |
Arrival Mail Processing Center | The parcel arrived at the local delivery hub. | No action needed |
Out for Delivery | The parcel is on its way to the recipient. | Be ready to receive |
3. Comparison of SHGJ mailing services
Service | Pricing Structure | Delivery Speeds | Additional Features | Maximum Weight |
---|---|---|---|---|
Domestic Forward Warehouse | From $1–2 per kg (within China) | 1–3 days | Free storage up to 30 days, automatic parcel consolidation | Up to 30 kg per parcel |
First Leg Transportation | Around $2–5 per kg (varies by airline & country) | 3–7 days | Tracking updates, cargo insurance optional | Usually up to 30 kg |
Customs Clearance | Included in shipping fees or ~$0.5–1 per kg | 1–3 days | Electronic customs declaration, tax handling support | Based on destination rules |
Richness of Last-Mile Channels | $3–8 depending on location & service | 2–5 days | Multiple delivery partners (USPS, UPS, local carriers), full tracking | Up to 30 kg |
4. Contact information for SHGJ
4.1 SHGJ customer service channels
The SHGJ customer service is available through two main channels. The first is phone support via the number 15986716010, which connects customers directly to a service representative. This channel is useful for resolving urgent issues such as shipment tracking, delivery status updates, customs clearance assistance, and general service inquiries. It is typically available during standard working hours in China (GMT+8), Monday through Saturday.
The second channel is the official website, located at http://www.shenghang56.com/. This online platform provides access to a range of self-service tools, including shipment tracking, pricing details, service descriptions, and contact forms for customer support or business cooperation. While the site is primarily in Chinese, it can be accessed internationally and translated through browser tools for non-Chinese speakers.