Branded package tracking
Give customers a branded tracking page for QSY shipments, with clear, normalized delivery statuses throughout the journey.
Start with API
+852 4406 6245
-
Give customers a branded tracking page for QSY shipments, with clear, normalized delivery statuses throughout the journey.
Start with APITrack QSY and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.
Explore the Tracking APIAdd QSY tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.
View API documentation
The QSY track number is a digital passport for your parcel, which helps to control its movement at all stages of delivery. With its help, customers can find out at any time about the acceptance of the shipment, movement at logistics sites, customs clearance, and when to expect delivery to the final destination.
Tracking also allows you to instantly receive notifications about status changes, which makes the process more transparent and manageable. This is especially valuable for those who work with important or urgent shipments.
If you don’t have a tracking number for your shipment with QSY:
Begin by checking your email inbox and any messages from the retailer or seller. Usually, the tracking number is sent shortly after the parcel is dispatched.
If you cannot find it, contact the seller or the online store where you made your purchase, since they generally have access to the tracking information.
If the tracking number is still unavailable, reach out to QSY’s customer service with your order details for assistance in retrieving your tracking number or understanding why it has not yet been issued.
The QSY tracking number format, exemplified by QSY-96669989991573698168, consists of three parts:
The prefix "QSY-" identifies the shipment as handled by QSY.
A long numeric sequence following the prefix, typically 20 digits in length.
No spaces or special characters within the numeric part—just a continuous string of numbers.
This format helps easily identify and track parcels within QSY’s logistics system, ensuring accurate shipment status updates throughout the delivery process.
| Status | Description | Action Required |
|---|---|---|
| Shenzhen Order Created | The order has been created | Wait for package processing |
| Shenzhen Operations Center Processing Package Information | The package is being processed at the Shenzhen Operations Center | Wait for the next status update |
| Leaving The Shenzhen Operations Center | The package has left the Shenzhen Operations Center | Monitor for further updates |
| Arrived In Hong Kong, Waiting To Fly Away | Arrived in Hong Kong, waiting for the flight departure | Wait for the shipment to be flown |
| Flight departure | The flight has departed | The package is in transit |
| The item is being presented to customs | The package is being presented to customs | Wait for customs clearance |
| The item was released from customs | The package cleared customs | Wait for further updates |
| The item was released by Customs and is now with the US Post for processing | The package was released by customs and is now with the US Post for processing | Wait for postal handling |
| Shipment picked up by the US Post | The package was picked up by the US Post | Await transportation |
| Item processed in Florida | The package was processed in Florida | Wait for further movement |
| Item processed in Jacksonville | The package was processed in Jacksonville | Await delivery |
| Item out for delivery | Package out for delivery | Be ready to receive the package |
| The parcel has been delivered with a signature | The package was delivered with a signature | No action required |
| Service | Pricing Structure | Delivery Speeds | Additional Features | Maximum Weight |
|---|---|---|---|---|
| Air Freight Services freight | Based on weight and volume, approx. $4–7 per kg | 3–7 business days | Door-to-door service, customs clearance | Up to 1000 kg per shipment |
| Shipping Agent Ocean | Based on container size or volume, approx. $800–1500 per 20ft container | 20–40 days | Consolidation, tracking, and customs brokerage | Container capacity (20ft/40ft) |
| Road freight forwarding | Per km and weight, approx. $0.5–1.5 per km plus fuel surcharge | 1–10 days (depending on distance) | Door-to-door, real-time tracking | Up to 30,000 kg per truck |
QSY customer service can be reached through two main channels. First, by phone at +852 4406 6245, where customers can speak directly with a representative for inquiries, shipment tracking, or support with logistics services.
Second, through their official website https://kynitha.com/, which provides detailed information about their services, contact forms, and possibly live chat options for quick assistance. Both channels are designed to offer timely and effective support for all shipping and freight-related questions.