How can I track my package with a tracking number?

To track your package by the tracking number, simply paste or manually enter the tracking number into the input field on the Packy website and click the "Find package" button. The system will then begin tracking the package's journey, and you will be able to see the latest updates on its movement.

How to track order with an order number?

To track an order by the order number, go to the online store's account, find the "My Orders" section, select the order you want to track, and find the tracking number there. If the store or marketplace does not provide a tracking number for the order, you will need to contact the store's customer support.

How do you track international packages and deliveries?

We use a carrier auto-detection algorithm to track international parcels and deliveries. It allows us to find shipment data throughout its entire journey with multiple carriers (if applicable) and provide our users with the most accurate and detailed information about their package's movement.

PDU delivery tracking

P

PDU
http://pduni.com/
Support
02150837888

-
Rating

4.3

PDU tracking numbers

1.1 What is a PDU tracking number?

In PDU courier services, the tracking number is your primary reference for parcel tracking and delivery verification. Each shipment receives a distinct tracking code that can be entered on PDU’s website or app to access current location data and status updates. This code helps customers stay informed about any delays or changes in their shipment schedule. Using the tracking number reduces the need for manual inquiries and makes the entire shipping process transparent and efficient.

1.2 Where to find PDU tracking numbers

PDU tracking numbers allow you to monitor your parcel’s location and delivery progress. Missing a tracking number can cause delays and worry. Fortunately, there are ways to find it even if it wasn’t initially provided. Use this guide to find your PDU tracking number.

Steps to find your PDU tracking number:

Review emails and SMS from the sender or PDU for tracking info.
Check your order status on the retailer’s website or app.
Contact the seller or sender to request your tracking number.
Reach out to PDU customer service with relevant shipment information.

1.3 PDU tracking number formats

The tracking number format for the delivery service PDU, based on the example PDUA2128306CR, can be described as follows:

It starts with the prefix PDU (three uppercase letters)

Followed by a single uppercase letter A

Then a sequence of 7 digits (2128306)

Ends with a two-letter uppercase suffix, commonly CR

This structured format helps ensure each tracking number is unique and easily identifiable within the PDU system.

2.1 Common PDU tracking statuses and their meanings

Status	Description	Action Required
SHIPMENT_CREATED	The shipment has been registered in the system	No action needed
IMCUSTOMS_OPERATE	The package is undergoing customs procedures	Wait for clearance
IMCUSTOMS_SUCCESS	The package has cleared customs successfully	No action needed
LAST_MILE_PICK_UP	Handed over to the last mile delivery provider	Prepare to receive
OUT_FOR_DELIVERY	The courier is on the way to deliver the package	Be available to receive the package
DELIVERED	The package was successfully delivered	Confirm receipt if needed
OTHER	System update or unspecified status message	Monitor for updates

3. Comparison of PDU mailing services

Service	Pricing Structure	Delivery Speeds	Additional Features	Maximum Weight
Printing of delivery labels for final delivery	Fixed fee per label, approx. $0.50–$1.00	Same-day processing	Customizable label formats, barcode support	N/A (applies per item)
Last-mile delivery real-time price	Dynamic pricing, approx. $3–$8 based on location and urgency	1–3 business days	Real-time calculation, local courier integration	Up to 20 kg
Full logistics tracking	Included in service or $1–$2 for API integration	Continuous (24/7 access)	End-to-end visibility, milestone alerts, tracking portal	Up to 30 kg

4. Contact information for PDU

4.1 PDU customer service channels

PDU offers multiple customer service channels to assist users with their shipping needs. For email support, customers can reach out to [email protected], which is primarily used for handling formal inquiries, shipment status updates, and business-related communication. This channel is ideal for international clients and allows for written documentation of requests or issues.

For immediate assistance, customers can contact the service team via phone at 021-50837888. This number connects callers to the PDU customer support centre in Shanghai and is best suited for urgent matters such as delivery issues, address changes, or real-time tracking updates.

Additionally, PDU’s official website, www.pduni.com, provides a range of resources including shipment tracking tools, service information, contact details, and announcements. It serves as a central platform for users to manage shipments and stay informed about PDU's logistics services.

Share package details