MAXPRESS delivery tracking

MAXPRESS tracking numbers

1.1 What is the MAXPRESS tracking number?

MAXPRESS tracking numbers serve as a digital passport for every shipment handled by the company. They provide a unique code that allows senders and receivers to track the package's location and delivery progress online. This number helps monitor the parcel’s transit through various hubs, customs checkpoints, and local delivery stages. MAXPRESS customers benefit from this system by reducing uncertainty and gaining peace of mind, knowing they can verify delivery milestones anytime. Additionally, tracking numbers assist MAXPRESS logistics teams in managing package flows, detecting delays, and improving overall service quality.

1.2 Where to find MAXPRESS tracking numbers

MAXPRESS usually sends tracking numbers via email or SMS after shipment. Check your inbox or text messages for this information. If you have an account on their website, log in to see your shipments. You can also ask the sender or MAXPRESS support directly.

Where to look:

  • Email inbox and spam folder
  • SMS notifications
  • MAXPRESS website user account
  • Seller or sender communication
  • MAXPRESS customer service

1.3 MAXPRESS tracking number formats

The tracking number format for the MAXPRESS delivery service, illustrated by the example MAXCN5043059431YQ, consists of the following components:

Prefix: "MAX" — identifying the carrier MAXPRESS.

Country Code: "CN" — indicating the origin country (China in this case).

Numeric sequence: A unique serial number "5043059431" — used to identify the specific parcel.

Suffix: "YQ" — usually a service or shipment type code.

The MAXPRESS tracking number typically starts with the carrier abbreviation, followed by the country code, a unique numeric identifier, and ends with a two-letter code specifying service details. This structure helps in sorting, tracking, and identifying parcels efficiently within the MAXPRESS system.

2. MAXPRESS tracking statuses

2.1 Common MAXPRESS tracking statuses and their meanings

StatusDescriptionAction Required
Item information receivedShipment details are registered in the systemNo action required
Arrival at the sorting centerThe package arrived at the sorting facilityNo action required
Departed from the sorting centerThe package left the sorting center for the next transit stepNo action required
In TransitThe package is moving between locationsNo action required
Export clearance completedCustoms export clearance finalizedNo action required
Flight DepartedThe package has departed via flightNo action required
Flight ArrivedThe package arrived at the destination airportNo action required
CUSTOMS CLEARANCEThe package is under customs inspectionNo action required
Customs Clearance CompletedThe package passed customs inspectionNo action required
Hand over to the CarrierThe package was handed to the local delivery carrierNo action required
Arrived at USPS Regional FacilityThe package arrived at the USPS distribution centerNo action required
Out for DeliveryThe package is out for final deliveryPrepare to receive the package
Delivered, Front Door/PorchThe package was delivered to the recipient’s front door or porchConfirm receipt of package


3. Comparison of MAXPRESS mailing services

ServicePricing StructureDelivery SpeedsAdditional FeaturesMaximum Weight
Global Dedicated LineFrom $6 per 0.5 kg7–15 business daysFull tracking, customs clearance supportUp to 30 kg
Large and Small PackagesSmall: from $3, Large: from $810–20 business daysCost-effective, basic tracking, suitable for mixed cargoSmall: up to 2 kg Large: up to 20 kg
US Direct LineFrom $5.50 per 0.5 kg6–12 business daysFast customs clearance, USPS handover, stable routingUp to 30 kg
Europe ExpressFrom $7 per 0.5 kg8–15 business daysEU-compliant customs, tax-inclusive delivery optionsUp to 20–25 kg


4. Contact information for MAXPRESS

4.1 MAXPRESS customer service channels

MAXPRESS offers several customer service channels to support its clients.

For email support, customers can reach out to [email protected]. This channel is suitable for general inquiries, documentation, shipment tracking, and partnership communication, with typical response times within one business day.

For more urgent matters, MAXPRESS provides mobile phone support through the number +86 13602630378. This allows customers to speak directly with a representative, which is especially helpful for issues that require real-time assistance, such as customs delays or delivery coordination.

Additionally, the official website at http://www.maxway-logistics.com/ serves as a comprehensive platform where users can track parcels, learn about services, and submit inquiries through an online contact form.