Branded package tracking
Give customers a branded tracking page for Logbay shipments, with clear, normalized delivery statuses throughout the journey.
Start with API
Give customers a branded tracking page for Logbay shipments, with clear, normalized delivery statuses throughout the journey.
Start with APITrack Logbay and 1,384 other carriers through one shipment tracking API, with automatic detection, explicit carrier selection, and webhook updates.
Explore the Tracking APIAdd Logbay tracking with Packy’s REST API, clear documentation, code examples, and webhooks. Start testing free with no credit card.
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Logbay's tracking number helps customers track their parcels at each stage of delivery. It is a convenient way to monitor shipments in real time. This feature gives customers peace of mind, knowing exactly where their packages are at all times.
When you cannot find your tracking number for a Logbay shipment:
Check the email or SMS you received when the shipment was processed.
If you use Logbay’s website or mobile app to arrange the delivery, you can log in and check your order details under "My Shipments" or "Order History."
Alternatively, the tracking number should be printed on your receipt if you used a physical service point.
If these methods do not work, contact Logbay customer support directly. They can assist you in retrieving the tracking number after verifying your shipment information.
The tracking number format for Logbay service (based on the example number LBO24121401025) can be broken down as follows:
LBO: This is a unique prefix representing the logistics company (Logbay in this case). It helps identify the courier or shipping service provider.
241214: This part of the tracking number likely represents the date or some form of internal identifier related to the shipment. The format might signify a specific date, such as "24/12/14," but this can vary depending on the company's system.
01025: The final part is likely a serial number or unique identifier for a specific package or shipment. This number helps to track the specific parcel in the company's system.
Status | Description | Action Required |
Shipment Information Received | The shipment information has been received and processing will begin. | No action required |
Arrive Processing Center | The package has arrived at the processing center. | No action required |
Leave Processing Center | The package has left the processing center and is now in transit. | No action required No action required |
Leave Airport of Departure | The package has departed the airport and is en route to its destination. | No action required |
Arrive Airport of Destination | The package has arrived at the destination airport. | No action required |
In Transit to Next Facility | The package is in transit to the next facility. | No action required |
Arrived at USPS Regional Facility | The package has arrived at the USPS regional facility for further processing. | No action required |
Departed USPS Regional Facility | The package has left the USPS regional facility and is en route to the next destination. | No action required |
Delivered to Local Carrier | The package has been handed over to the local carrier for final delivery. | No action required |
Accepted at USPS Regional Facility | The package has been accepted at the USPS regional facility and is being processed. | No action required |
Out for Delivery | The package is out for delivery to the recipient's address. | No action required |
Arrived at Post Office | The package has arrived at the local post office and will be delivered shortly. | No action required |
Delivered (Front Door/Porch) | The package has been delivered and left at the recipient's front door or porch. | No action required |
Delivered in/at Mailbox | The package has been delivered and placed in or at the mailbox. | No action required |
Service | Pricing Structure | Delivery Speeds | Additional Features | Maximum Weight |
Railway transportation | $0.10-$0.30 per kg (domestic), $0.30-$0.50 per kg (international) | Varies (typically 3-7 days for domestic) | Cost-effective for large shipments; Eco-friendly | Dependent on train capacity |
Road transport | $1-$2 per kg (domestic), $2-$4 per kg (international) | Domestic: 1-5 days, International: 5-10 days | Flexible routes, door-to-door delivery | Varies depending on vehicle type |
Maritime Transport | $0.05-$0.15 per kg (depending on the route and container size) | Typically 10-30 days depending on distance | Large capacity, ideal for heavy cargo | Depends on vessel and shipment type |
Air Transport | $5-$10 per kg (depending on distance and urgency) | Fast, usually 1-3 days | Expedited delivery, global reach | Depends on aircraft and cargo type |
Logbay provides several customer service channels to assist with inquiries and support needs:
Email: You can reach Logbay customer service via email at [email protected]. This is typically used for general inquiries, tracking requests, and any other customer service-related questions. Response times may vary depending on the nature of the request.
Website: For further information and services, Logbay’s official website is http://www.logbay.com.cn/. The website includes details about their services, tracking options, contact information, and more. Customers can navigate the site for updates, customer service details, and additional resources.